Marketing Operations (Contract) at Chief

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Professional NetworkingIndustries

Requirements

Advanced experience with CRM technology; specifically Braze, Chief’s primary customer engagement platform
Working knowledge of Braze and Salesforce. Knowledge of Segment and Metabase a nice to have
Demonstrated success driving customer engagement and acquisition using triggered or automated campaigns, webhooks, canvases, liquid logic, dynamic/personalized content and audience segmentation
Expertise in email, SMS, push notifications & in-app messaging best practices
Comfortable solutioning & advising on net new marketing use cases within Braze
Ability to multi-task in a high-velocity environment

Responsibilities

Oversee Chief omni-channel communications strategy, operations and campaign execution including email, SMS, push and in-app messaging, to grow awareness, nurture prospects, and drive a highly engaging member experience through marketing, transactional, and operational communications
Serve as the subject matter expert of customer engagement platform (Braze); own platform governance (such as new domains, channel expansion, preference center, etc) and oversee deliverability and health of all domains
Champion data hygiene and strategy within Braze; work closely with the Data team to build audience segmentation, enhance data hygiene, maintain efficient data workflows, and monitor and troubleshoot as needed
Identify, build and collaborate with Product, Engineering and Data to launch new features and enhance existing functionalities within Braze, such as API triggered campaigns
Oversee technical troubleshooting issues with internal teams to maintain positive member experience
Oversee a direct report that owns execution of omni-channel Chief communications, working to train team on Braze features & oversee QA

Skills

Braze

CRM

Marketing Automation

Email Marketing

SMS Marketing

In-App Messaging

Data Management

Chief

Subscription-based networking for women executives

About Chief

Chief.com is a membership network designed specifically for women in executive leadership positions. It provides a platform where senior executives can connect, share knowledge, and expand their professional networks. Members can create a personal board of advisors, gaining insights and advice to enhance their leadership skills. The platform also offers access to business experts and exclusive programming aimed at professional development. Chief.com differentiates itself from competitors by focusing on the unique needs of women leaders and emphasizing Diversity, Equity, and Inclusion (DEI) in its operations. The company's goal is to empower women executives by providing them with valuable resources and connections that support their growth and success in leadership roles.

New York City, New YorkHeadquarters

2019Year Founded

$136.2MTotal Funding

SERIES_BCompany Stage

Social Impact, EducationIndustries

5,001-10,000Employees