Marketing and Creative Operations Lead at OpenAI

San Francisco, California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, MarketingIndustries

Requirements

You’ve led operations for cross-functional creative, product marketing, or integrated programs
You enjoy building teams and operational foundations from scratch
You can bring clarity to complex creative, design, and product development workflows
You’re a trusted cross-functional partner and an exceptional communicator
You can zoom out to set systems-level direction and zoom in to unblock day-to-day execution
You are energized by ambiguity and motivated by building something new and meaningful

Responsibilities

Shape the operating model for product marketing and go-to-market plans — defining planning rhythms, collaboration practices, and team norms
Stand up and evolve GTM and creative workflows, aligning Product Marketing, Creative, Design, and Product teams around clear milestones and deliverables
Partner with Recruiting to define hiring needs, participate in interviews, and build a strong, diverse marketing team
Develop a scalable onboarding experience for your new agency partners
Build and maintain systems for intake, scoping, prioritization, and cross-functional visibility
Create playbooks, templates, and documentation that support consistent planning and execution across the GTM pipeline
Collaborate with Creative Ops to establish production processes, asset workflows, approvals, and tooling unique to your product area
Partner with Finance and marketing leads on program visibility, reporting, and budget tracking as the team grows
Identify operational gaps and design repeatable systems that empower the team to move quickly without sacrificing quality

Skills

Key technologies and capabilities for this role

Marketing OperationsCreative OperationsGTM WorkflowsProcess DesignTeam BuildingCross-Functional CollaborationPlanning RhythmsOnboardingOperating ModelsProduct Marketing

Questions & Answers

Common questions about this position

What is the salary for the Marketing and Creative Operations Lead role?

The salary is $283.5K.

Is this role remote, and what is the location policy?

This role is based in San Francisco, CA, with a hybrid work model of 3 days in the office per week. OpenAI offers relocation assistance to new employees.

What skills or experiences are needed to thrive in this role?

Candidates should have led operations for cross-functional creative, product marketing, or integrated programs, enjoy building teams and operational foundations from scratch, and be able to bring clarity to complex creative, design, and product challenges.

What is the team culture like at OpenAI's Marketing team?

The Marketing team contributes to OpenAI's mission of ensuring responsible and widespread adoption of AI, focusing on strategies that drive awareness, engagement, and usage while providing valuable insights. Marketing Operations builds systems, workflows, and operating models for clarity, speed, and creative excellence.

What makes a strong candidate for this position?

Ideal candidates thrive in zero-to-one environments, deeply understand creative and marketing development, and enjoy building scalable teams and systems.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

Land your dream remote job 3x faster with AI

Try Jobo Free