Market Research Manager at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consumer Goods, Access ControlIndustries

Requirements

Bachelor's degree in business, marketing, analytics, communications or relevant field of study
6+ years of experience in consumer insights, market research, or strategy
Experience leading the design of research methods, executing, and presenting results
Experience running independent research projects and collaborating cross-functionally
Skilled in both qualitative and quantitative research methods
Strong analytics and structured problem-solving skills; prior experience with data modeling, analysis, and data visualization
Solid financial and business acumen with strong communication skills and ability to influence senior stakeholders
Ability to create small and large-scale research projects involving primary and secondary data collection with customer and business research
Strong attention to detail

Responsibilities

Lead the design and execution of end-to-end research initiatives, both qualitative and quantitative, across product, marketing, and strategy domains
Independently lead complex, end-to-end research programs to include segmentation, concept testing, journey mapping, brand tracking, and usage & attitude studies to uncover actionable insights that inform product and marketing decisions
Own the full research lifecycle, from scoping and methodology selection to execution and synthesis, ensuring rigor across qualitative and quantitative approaches and delivering insights that drive stakeholder alignment and business impact
Partner with cross-functional teams to scope research needs, define objectives, and align on success criteria
Present findings in a clear, compelling manner tailored to diverse audiences, from product managers to senior executives
Facilitate activation workshops to translate insights into action and embed them into decision-making processes
Analyze qualitative and quantitative data using tools such as Qualtrics, Excel, and other statistical or visualization platforms (e.g., SPSS, Tableau, R)
Manage vendor relationships and oversee external research partners when needed
Synthesize data into actionable insights and strategic recommendations that influence product roadmaps, marketing campaigns, and business strategy
Develop and maintain dashboards or insight repositories to ensure findings are accessible and reusable
Establish and uphold research best practices, ensuring methodological rigor and ethical standards
Stay informed on new AI tools and techniques and assist in evaluating their potential for research execution
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

Key technologies and capabilities for this role

market researchconsumer insightsqualitative researchquantitative researchsegmentationconcept testingjourney mappingbrand trackingusage & attitude studiesresearch methodologydata synthesisstakeholder presentationworkshop facilitation

Questions & Answers

Common questions about this position

What experience is required for the Market Research Manager role?

The position requires 6+ years of experience in consumer insights, market research, or strategy.

What tools will I use in this role?

You will analyze qualitative and quantitative data using tools such as Qualtrics, Excel, and other statistical or visualization platforms like SPSS, Tableau, or R.

What are the main responsibilities of this position?

Responsibilities include leading end-to-end research initiatives (qualitative and quantitative), owning the full research lifecycle, partnering with cross-functional teams, presenting findings, and synthesizing insights into strategic recommendations.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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