Manager, Technology Operations-POS and Payment Systems at Inspire

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant, Hospitality, RetailIndustries

Requirements

4 Year Degree and/or Bachelor’s degree in a technology-related field (e.g., Computer Science, Information Systems, Engineering)
Minimum of 5 years of experience in vendor management, ideally within the restaurant, retail, or hospitality sectors
Strong understanding of payment systems, POS technologies, and vendor development lifecycles
Proven ability to manage cross-functional projects and communicate effectively with both technical and non-technical stakeholders
Experience creating operational processes and reporting tools in a fast-paced, multi-unit environment
Experience working in a heavily franchised environment

Responsibilities

Own the performance, reliability, and support of the restaurant’s payment infrastructure
Manage integrations and troubleshooting across Verifone Gateway, VHQ, and Fiserv processor
Partner with IT, operations, and vendors to ensure compliance, uptime, and rapid issue resolution
Serve as the primary liaison for intake and prioritization of POS development requests
Collaborate with restaurant operations, brand teams, and technology stakeholders to define requirements and timelines
Track and manage development workstreams, ensuring timely delivery and alignment with brand goals
Design and implement scalable processes for development intake, tracking, and vendor communication
Build reporting frameworks to provide visibility into development progress, vendor performance, and issue resolution
Present regular updates to brand stakeholders, translating technical progress into business impact

Skills

Verifone Gateway

VHQ

Fiserv

POS

Payment Systems

Vendor Management

Payment Infrastructure

Integrations

Troubleshooting

Development Lifecycle

Stakeholder Reporting

Process Design

Inspire

Provides renewable energy subscription services

About Inspire

Inspire provides renewable energy solutions through a flat rate subscription model. Customers can easily switch to 100% renewable energy with a low monthly price, which remains consistent without the fluctuations typical of traditional energy bills. This subscription service is designed for environmentally conscious consumers who want to support clean energy sources. Inspire stands out from competitors by offering a straightforward and predictable pricing structure, along with highly regarded customer service that emphasizes clear and personable interactions. The company's goal is to positively impact the environment by combating climate change and promoting clean air initiatives.

Santa Monica, CaliforniaHeadquarters

2014Year Founded

$8MTotal Funding

SERIES_ACompany Stage

Energy, Consumer GoodsIndustries

51-200Employees

Benefits

Comprehensive health plans

401k matching

Training & development

Flexible PTO

Wellness days

Paid parental leave

Risks

Increased competition could erode Inspire's market share.

Potential changes in government subsidies may impact Inspire's pricing model.

Rising operational costs could force Inspire to increase subscription fees.

Differentiation

Inspire offers a flat rate subscription for 100% renewable energy.

Customers can switch to Inspire's service in less than two minutes.

Inspire is known for excellent customer service and clear communication.

Upsides

Growing consumer interest in sustainable living boosts demand for Inspire's services.

Advancements in battery storage enhance Inspire's renewable energy reliability.

Government incentives for renewable energy adoption make Inspire's model more appealing.

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