Manager, Technical Consulting - HiredScore at Workday

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HR Tech, AIIndustries

Requirements

3+ years of experience as a Technical Integration or in a similar role supporting large enterprise clients
3+ years strong practical background in systems integration with a solid understanding of web architecture, APIs, Cloud, and industry-standard third-party tools
Hands-on technical contributor with coding background and architectural knowledge
Experience as a people leader, coach, and mentor who empowers teams
Ability to manage multiple priorities under bold deadlines
Business acumen to challenge the status quo and deliver sustainable business value
Thrive under pressure and galvanize teams

Responsibilities

Support and guide the team in daily operations and client interactions, including attending client calls and serving as the primary escalation point
Act as a trusted professional resource for the team and cross-functional stakeholders throughout the project lifecycle, including pre-sales, sales, and post-sales engagements
Engage directly with clients by presenting and explaining technology, integrations, IT and security architecture, and addressing formal questionnaires (e.g., Infosec, RFP, Data Privacy Evaluations)
Coordinate closely with internal teams to identify, address, and mitigate potential issues and risks
Partner with clients and stakeholders to solve complex technical challenges unique to their environment and requirements
Lead initiatives to enhance and optimize sales and engineering processes through improved tools, methodologies, and operational practices
Create clear, high-quality documentation, whitepapers, and supporting materials for internal and client use
Build, train, mentor, and develop new team members, fostering a culture of growth, collaboration, and accountability
Drive the delivery of high-quality enterprise applications, enabling and configuring systems integration for large enterprise clients

Skills

Key technologies and capabilities for this role

Technical ConsultingHiredScoreWorkdayEnterprise ApplicationsTeam ManagementProcess ImprovementOperationsRelationship BuildingCoachingMentoring

Questions & Answers

Common questions about this position

What is the employment type for this role?

The position is full-time.

Is this role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Manager, Technical Consulting role?

The role requires deep technical expertise including coding background, architectural knowledge, solid understanding of web architecture, APIs, Cloud, and industry-standard third-party tools, along with business acumen, innovation in technical execution, process improvement, and strong relationship-building skills.

What is the company culture like at Workday?

Workday's culture is rooted in integrity, empathy, and shared enthusiasm, emphasizing collaboration, bold ideas, genuine care, curiosity, courage, and optimism while providing trust, growth tools, skill development, and long-term support.

What makes a strong candidate for this position?

Strong candidates are hands-on leaders, coaches, and mentors who empower teams through empathy, guidance, and inspiration, thrive under pressure, bring deep technical expertise with coding and architecture, and excel in client engagement, operations, and delivery.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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