Technical Account Manager (TAM), US
TetraScience- Full Time
- Senior (5 to 8 years)
Join a fast-paced, innovative, data-driven startup named 2021 Best Tech Startups ups In Chicago, that is changing the Supply Chain industry through real-time tracking and end-to-end visibility. The Customer Success department at FourKites is excited to bring on a Manager of Technical Account Management to help evolve and maintain the overall vision of the Technical Account Management (TAM) team. While directly reporting to the Director, TAM, you will be enhancing how our customers see value. We are looking for a team member who is collaborative and passionate about helping customers maximize their value using the FourKites platform. You will act as the voice of the customer when partnering with Product to enhance our industry-leading visibility platform. If you are a strong technical leader capable of managing a team of Technical Account Managers (TAMs) responsible for the following, we want to meet you!
FourKites is named one of Forbes’ Next Billion-Dollar Startups, and is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top 20 food and beverage companies and 9 of the top 10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance, and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. The empathy we exhibit with our customers applies internally as well.
Real-time supply chain visibility platform
FourKites provides a platform for supply chain management that focuses on real-time visibility and predictive analytics. The platform collects data from millions of shipments worldwide and uses AI technology to analyze this data, offering businesses insights to improve their supply chain operations. This helps companies manage risks, enhance responsiveness, and optimize their processes. FourKites connects all parts of a supply chain through its applications, ensuring that teams have access to the same information. A unique feature of their platform is Fin AI, which uses natural language processing to help businesses find optimization opportunities and automate tasks. Unlike its competitors, FourKites stands out by combining a vast real-time supply chain network with specialized applications and patented AI technology. The goal of FourKites is to help large brands manage their supply chains more effectively and efficiently.