Manager, Talent Assessment at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

  • Basic Qualifications:
  • Master's Degree
  • At least 4 years of experience in talent assessment, talent development, or talent management
  • At least 3 years of employee selection and assessment work experience
  • At least 3 years of experience in consulting
  • At least 2 years of data analysis experience, conducting analyses, and building statistical models in R, Python, or SQL
  • Preferred Qualifications:
  • PhD in Industrial/Organizational Psychology (inferred from context)
  • Competencies:
  • Strong balance of analytical and problem-solving skills, business consulting, and communication competencies
  • Ability to work in a dynamic team environment
  • Execution: Develop and test hypotheses, design solutions, assess operational feasibility, lead implementation efforts, and develop plans and tools for monitoring outcomes
  • Partnership: Collaborate with colleagues across HR, Technology, Sales, Operations, Finance and others to drive candidate experience improvements and business results
  • Strategic & Analytic orientation: Proven track record of decision making and problem solving based on analytics, with strong quantitative orientation and conceptual thinking skills
  • Business communication: Impeccable written and oral communication skills, including strong visualization skills to tell the story and highlight key insights clearly for stakeholders at all levels
  • Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation
  • Analysis: Identify opportunities for improvement and use data to make strategic and tactical recommendations

Responsibilities

  • Effectively and independently building alignment on decisions within a project while developing a “trusted partner” relationship with senior HR leaders and partners
  • Communicating results of statistical analyses, along with their implications, to technical and non-technical audiences in order to drive significant decisions
  • Leading the design, development, validation, testing, and implementation of practical, effective, defensible, and candidate-friendly products and selection tools and processes
  • Mentoring or coaching team members to improve interaction models and build trust
  • Overseeing the development and maintenance of large data sets for analyses on various selection and assessment programs
  • Independently completing large-scale and complex validation studies
  • Serving as an analyst for selection tool evaluation and reporting, including business impact analyses for selection solutions and programs
  • Design, conduct, and document analyses (e.g., adverse impact metrics; sampling plans; validation studies) leading projects with enterprise-wide impact and specific to lines of business
  • Consult with Talent Acquisition and other HR partners on selection projects, process improvements, reporting and analysis tools, and other initiatives focused on improving the candidate experience and enabling best practices in the pre-employment assessment space

Skills

I/O Psychology
Statistical Analysis
Validation Studies
Adverse Impact Metrics
Sampling Plans
Business Consulting
Quantitative Analysis
Qualitative Analysis
Project Leadership
Mentoring

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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