Manager, Talent Acquisition-Hybrid in Chicago at Rewards Network

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Recruitment, Restaurant Technology, Financial Services, Marketing ServicesIndustries

Requirements

Hybrid role requiring regular in-office presence 3 days per week at downtown Chicago office
Strategic and tactical partnership with business leaders to drive recruitment aligned with organizational goals
Leadership of a small team of up to 3 recruiters/TA professionals
Ownership of full-cycle talent acquisition process, including sourcing strategies, employer branding, candidate experience, and onboarding
Collaboration with colleagues and department heads to forecast hiring needs
Knowledge of market trends and responsibility for establishing/measuring core metrics (e.g., time-to-fill, quality of hire, source of hire, pipeline management, candidate experience)
Ability to analyze metrics, identify improvements, and implement strategies

Responsibilities

Lead, manage, and develop a team of up to 3 recruiting/TA professionals, providing support, skill development, growth opportunities, and ensuring high performance
Establish, measure, and present individual and team KPIs (e.g., time-to-fill, quality of hire, source of hire, pipeline metrics) to inform decisions and improve outcomes
Build scalable workflows and measurable reporting frameworks for insights into recruiting performance, funnel effectiveness, and workforce planning
Partner with business leaders and HR colleagues to understand priorities, forecast hiring needs, and develop proactive recruitment strategies and sustainable talent pipelines
Own employer branding initiatives to position the company as an employer of choice, attract top talent, and maintain engaging online presence
Lead by example, owning full-cycle recruiting for strategic, senior, hard-to-fill, or priority roles
Evaluate, redesign, execute, and continuously improve talent acquisition strategies, processes, systems, and tools aligned with best practices and positive candidate experience
Maintain partnerships with job boards, agencies, and external talent sources, optimizing their utilization
Partner with HR to develop and deliver recruitment training for hiring managers and interviewers, ensuring best practices, equitable selection, and strong candidate experiences

Skills

Key technologies and capabilities for this role

Talent AcquisitionFull-Cycle RecruitingSourcing StrategiesEmployer BrandingCandidate ExperiencePipeline ManagementMetrics AnalysisTime-to-FillQuality of HireTeam LeadershipRecruitment MetricsOnboardingMarket Trends

Questions & Answers

Common questions about this position

Is this a remote role or does it require office presence?

This is a hybrid role requiring a regular in-office presence at the downtown Chicago office 3 days per week.

What is the salary range for the Manager, Talent Acquisition position?

This information is not specified in the job description.

What key skills and experience are required for this role?

The role requires experience leading and developing a team of recruiters, establishing and measuring KPIs like time-to-fill and quality of hire, building scalable workflows and reporting frameworks, partnering with business leaders on recruitment strategies, and owning employer branding.

What is the company culture like at Rewards Network?

Rewards Network features a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of personal growth and company success, with an engaging and rewarding environment designed to help employees reach their full potential.

What makes a strong candidate for this Talent Acquisition Manager role?

Strong candidates will have experience leading a small team of recruiters, developing scalable recruitment processes and metrics, partnering strategically with business leaders, and driving employer branding efforts.

Rewards Network

Promotes restaurants through loyalty programs

About Rewards Network

Rewards Network helps restaurants attract full-price customers through promotional programs linked to major loyalty programs. Diners earn rewards for eating at participating restaurants, which encourages them to pay full price instead of using discounts. The company operates on a pay-for-performance model, charging restaurants based on sales generated from these loyalty program participants. Rewards Network also provides flexible funding options and valuable data insights to help restaurant owners make informed decisions and grow their businesses.

Los Angeles, CaliforniaHeadquarters

1984Year Founded

ACQUISITIONCompany Stage

Food & Agriculture, Data & AnalyticsIndustries

501-1,000Employees

Benefits

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Disability Insurance

Life Insurance

Hybrid Work Options

Risks

Rising restaurant bankruptcies may reduce potential clients for Rewards Network.

Competitive pressure from revamped loyalty programs like Domino's challenges Rewards Network.

Self-service technology adoption could challenge Rewards Network's traditional engagement model.

Differentiation

Rewards Network offers unique Dining Credits for upfront capital to restaurants.

The company partners with 24 national brands to reach over 20 million consumers.

Rewards Network provides data-driven insights and verified reviews for strategic restaurant positioning.

Upsides

Increased AI adoption in restaurants enhances customer service and operational efficiency.

Partnerships with loyalty programs drive full-price customer visits and sales growth.

Investments in data analytics improve agility and client service offerings.

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