Engineering Manager, Collections

Position Overview

Affirm is revolutionizing credit by offering honest and transparent "buy now, pay later" solutions without hidden fees or compounding interest. The Collections team, within the Repayments area, is dedicated to building a robust platform that optimizes the recovery of delinquent users. This involves sending the right message at the right time, monitoring for issues, and ensuring high system reliability. You will collaborate closely with product managers and backbook risk teams to manage loans throughout their delinquency lifecycle and develop effective recovery strategies. The Repayments team's vision is to create seamless, transparent, and flexible repayment experiences that foster long-term customer loyalty, which is crucial for Affirm's strong unit economics.

We are seeking a highly motivated Engineering Manager to help build this team in Poland or Spain.

What You'll Do

• Lead and Grow the Team: Lead, mentor, and develop an engineering team responsible for the core systems that power our delinquent loan recovery processes.
• Technical Mentorship: Mentor engineers on design, code quality, and testing practices.
• System Ownership: Own the availability, reliability, and performance of your team’s systems.
• Product Collaboration: Partner with product managers to design and build best-in-class systems and processes for collections.
• Cross-Team Partnership: Collaborate with diverse engineering teams involved in the entire loan repayment lifecycle at Affirm.
• Stakeholder Engagement: Build and maintain strong relationships with senior management across the organization.

What We Look For

• Experience: 7+ years of software engineering experience with demonstrated leadership responsibilities, including at least 1 year as an Engineering Manager.
• Mission Driven: A strong drive to improve consumer financial services.
• Team Building: Proven experience in growing and managing high-performing engineering teams.
• Technical Expertise: Fluency in back-end development.
• Product Lifecycle Experience: Prior experience architecting, building, launching, and maintaining consumer-scale products.
• Communication Skills: Excellent cross-team communication and collaboration abilities.
• Bonus: Knowledge of the basic loan lifecycle and delinquency assessment is a plus.

Compensation & Benefits

• Base Pay Grade: P
• Equity Grade: Poland 5
• Base Pay Range (Poland): 358,000 zł - 458,000 zł per year. New employees typically start at the beginning of the pay range. Affirm's pay structure is simple and transparent, considering factors like location, experience, and skills.
• Total Compensation: Includes base pay, monthly stipends for health, wellness, and tech spending, and benefits.
• Benefits:
  • 100% subsidized medical coverage, dental, and vision for you and your dependents.
  • Flexible Spending Wallets for tech, food, and lifestyle.
  • Away Days - wellness days for recharging.
  • Learning & Development programs.
  • Parental benefits.
  • Employee Resource & Community Groups.
  • Eligible for creative tax benefits, subject to applicable law and company policy.

Employment Type

• Contract of Employment

Location

• Remote Poland: The majority of our roles can be located anywhere in Poland. Affirm is a remote-first company, allowing you to work from almost anywhere within the country of employment. Some roles may require occasional office visits for proximal employees.

This job description is not a contractual document and is not intended to have binding force. #LI-Remote