Loss Mitigation Liaison II
M&T BankSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Mortgage & Loan ServicesIndustries
Requirements
Candidates should possess intermediate Microsoft Word and Excel experience, prior collection experience, and prior experience or familiarity with FHA or mortgage loan programs. Spanish speaking is a plus.
Responsibilities
As the Loan Counselor, you will provide a high degree of quality customer service while working with borrowers to make timely payments and handle borrower repayment issues, evaluate borrowers for Loss Mitigation assistance, make collection calls in compliance with federal regulations, answer customer inquiries about their mortgage loan, document all communications between borrower and Cascade, update servicing computer system with any insurance, communicate with other departments about loan payments and/or borrower, work with the Collection/ Loss Mitigation Manager and Loan Counselor Team Lead to identify problems and improve recovery, and assist with other duties as necessary.
Skills
Customer Service
Loan Collection
Loss Mitigation
Mortgage Loan Knowledge
Microsoft Word
Microsoft Excel
Bilingual Spanish
Communication Skills
Hartford Financial Services
Insurance and financial services provider
About Hartford Financial Services
Hartford Financial Services provides insurance and financial products designed to protect individuals and businesses. Their offerings include various types of insurance, such as auto, home, and business insurance, as well as retirement and investment solutions. The company focuses on ensuring that clients are safeguarded against risks while also aiming to create a positive impact in the community. Unlike many competitors, Hartford Financial Services emphasizes a commitment to human achievement, striving to support clients in ways that extend beyond traditional insurance coverage. The goal of the company is to empower individuals and businesses to thrive by providing comprehensive protection and contributing to societal well-being.
Hartford, ConnecticutHeadquarters
1810Year Founded
$77.7MTotal Funding
N/ACompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees