Manager / Senior Executive – RTM & RGM Customer Success at Nielsen

Seoul, South Korea

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FMCG, Retail, Analytics ConsultingIndustries

Requirements

Bachelor’s degree or higher in Business, Economics, Analytics, or related field
3–5 years of experience in insights, analytics, or client-facing roles
Strong communication and presentation skills
Ability to derive insights from data and simplify complex concepts
Maturity to handle client communication and engagement, with effective expectation management
Ability to manage end-to-end project delivery with quality and foresight
Experience in FMCG industry (manufacturer or retailer) or research-related industry experience (insights/category/shopper/agency) is preferred
Knowledge of pricing and promotion analytics, RGM principles, and RTM strategies
Familiarity with analytical techniques and tools such as Excel, PowerPoint, and PowerBI
Physically located within job country and a Country/Region Resident

Responsibilities

End-to-end project management and client consulting
100% client-facing and client-interactive role
Build insights and present to clients
Understand client business questions through constant interaction
Ensure projects are closed with client satisfaction by quality delivery and expectation management
Clear understanding of Route-to-Market and Revenue Growth Management products
Ability to link NIQ solutions to client business questions and assist clients to frame business questions better
Internally get jobs done from cross-team to get raw data reports on time (sending right scope/briefing/managing timeline/facilitating correct output)
Maintain clear chain of communication across internal teams and clients to set the right expectations
Conduct face-to-face presentations or workshops to explain pricing, promotion, and trade optimization strategies
Translate modelled outputs into actionable insights and sound recommendations
Perform quantitative analysis with superior attention to detail when reporting research findings
Partner with internal commercial teams to support solution selling and revenue targets
Regular status updates and faster acknowledgment of client needs to build strong engagement

Skills

Revenue Growth Management

Route-to-Market

RGM Analytics

RTM Analytics

Pricing Strategy

Promotional Modelling

Econometric Modelling

Project Management

Client Consulting

FMCG Analytics

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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