Manager, Product Management at Capital One

Toronto, Ontario, Canada

Capital One Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, BiotechnologyIndustries

Requirements

Candidates should be intellectually curious, comfortable with ambiguity, and possess a hunger to learn and seek new challenges. They should be a communicator and influencer, able to clearly convey complex ideas, and rally associates to work together. Furthermore, applicants should be doers, biased toward action and able to overcome roadblocks, well-organized, and capable of multitasking and prioritizing their work. A passion for growing others and bringing them together around what’s possible, combined with a customer focus, is also required.

Responsibilities

As a Product Manager, you will foster an environment where customer-backed thinking is a part of the team’s DNA, leveraging your understanding of the end-to-end customer experience to ground and build product vision and strategy. You will define key success metrics and measurable outcomes, prioritize work to achieve those outcomes across multiple teams, and use quantitative data to refine investment decisions. You’ll explore domain-relevant technology to support discovery and apply learnings to push the boundaries of what’s possible, fostering a partnership with technology partners. You will work in multiple problem spaces, prioritize problems on your roadmap, and work with SMEs to understand risk and find solutions. Finally, you will contribute to team culture and the product community, attracting, developing, and retaining top talent.

Skills

Product Management
Cloud
Open-source
RESTful APIs
Microservices
Containers
Big Data
Agile Principles
Human Insights
Machine Learning Platforms
Digital Solutions
Customer Experience

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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