Lead Digital Product Manager - Platform

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Services, Insurance, DigitalIndustries

Requirements

Candidates must have expert digital experience across web, mobile, social, and e-commerce, with over 7 years of product management experience focused on technical products and platforms. Strong user empathy, excellent user experience sensibilities, and the ability to collaborate effectively with designers and engineers in an agile environment are essential. An entrepreneurial, self-starter work style, excellent written and verbal communication skills, and the ability to facilitate collaborative decision-making are also required. An analytical and metrics-driven approach, natural leadership instincts, proven innovation and influence skills, and comfort in a fast-paced, dynamic environment are necessary.

Responsibilities

The Lead Digital Product Manager will develop the vision and roadmap for the platform and its capabilities, including functionality, performance, and lifecycle, to drive eCommerce acquisition growth. They will provide strategic thought-leadership as a subject matter expert in Product Management, assess business and consumer impact of options, and collaborate with cross-functional teams to build business cases and requirements. This role involves establishing hypotheses for testing and iteration, maintaining a deep understanding of customer and business needs to develop requirements and features for a best-in-class digital experience, and establishing success measures and product/feature KPIs. The position requires leading cross-functional teams through influence, structuring and leading meetings, clearly communicating expectations, and updating stakeholders on progress and milestones.

Skills

Product Management

Roadmap Development

eCommerce

Digital Product Strategy

Agile Methodologies

Data Analysis

Business Case Development

Requirements Gathering

Prioritization

Technical Implementation

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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