Manager - Patient Assistance Program at Bristol-Myers Squibb

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, HealthcareIndustries

Requirements

Bachelor's degree with 5+ years of work experience
Desired: 2+ years of managing PAP/PSPs at a multinational Pharma Company in India
Desired: 5+ years of managing stakeholders from different functions/departments
Desired: Knowledge of Pharma Supply Chain process
Behavioral competencies and skills: Strategic and Critical thinking, Data analysis and management, Project Management, Problem Solving/Solution-oriented, Resilience, Presentation and Interpersonal Communication, Cross-functional collaboration
Proficiency in Microsoft Office

Responsibilities

Manage partnerships with external vendors and conduct periodic (weekly/monthly/quarterly) reviews to monitor performance as per agreed KPIs
Proactively analyze gaps/challenges and devise solutions to improve operational efficiency of the PAP process
Serve as a bridge between the commercial team and the PAP vendor to ensure seamless flow of information permitted as per BMS Policies
Coordinate with stakeholders from internal functions (Compliance, Legal, Commercial, Medical, Supply Chain, IT, Pricing) for efficient PAP operation and timely issue resolution
Conduct field visits to understand feedback from key customers, analyze it, and drive feasible changes
Analyze reports and curate actionable insights for relevant internal stakeholders
Participate and coordinate multi-stakeholder forums regarding PAP and share insights/updates
Perform budgetary planning and oversight for strong fiscal governance
Manage vendor agreements/contracts and review invoices prior to processing
Support forecasting of PAP-related requirements
Create and update relevant SOPs governing the PAP/PSP process
Ensure all vendor personnel are trained in SOPs and relevant BMS Policies/Processes
Monitor exceptions to BMS SOPs, policies, and processes; seek internal approvals as required
Proactively identify risks and highlight to relevant stakeholders
Implement/Oversee corrective and preventive actions for risks identified during audits or monitoring
Maintain knowledge of latest innovative practices across pharmaceutical companies in India and implement relevant best practices
Track latest offerings by health-tech start-ups and explore partnerships to improve PAP services
Drive continuous process improvement using six-sigma principles to enhance operational efficiency and patient satisfaction

Skills

Project Management

Vendor Management

Data Analysis

KPI Monitoring

Cross-Functional Collaboration

Stakeholder Management

Operational Efficiency

Bristol-Myers Squibb

Develops and delivers biopharmaceutical medicines

About Bristol-Myers Squibb

Bristol Myers Squibb (BMS) develops and delivers medicines aimed at treating serious diseases, focusing on areas like cancer, autoimmune diseases, and heart conditions. The company conducts extensive research and development to create new drugs, which are sold after receiving regulatory approval. BMS also produces generic drugs, offering affordable alternatives that meet the same quality standards as their branded counterparts. What sets BMS apart from competitors is its dual focus on both innovative and generic medicines, enhancing access to healthcare. The company's goal is to improve patient outcomes while maintaining a commitment to sustainability and corporate responsibility.

New York City, New YorkHeadquarters

1887Year Founded

$33,706.1MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Professional Development Budget

Risks

Increased competition in oncology from emerging biotech firms like ArsenalBio.

BMS's lawsuit over the 340B Drug Pricing Program may lead to regulatory challenges.

Rapid AI and digital tech evolution may pose integration challenges for BMS.

Differentiation

BMS focuses on innovative cancer treatments through collaborations like ArsenalBio for T cell therapies.

The company emphasizes digital health technologies, enhancing clinical trial management and patient engagement.

BMS offers both innovative and generic medicines, increasing affordable healthcare solutions.

Upsides

BMS's partnership with Medidata enhances clinical research processes and patient outcomes.

The collaboration with AI Proteins advances novel miniprotein-based therapeutics, expanding therapeutic modalities.

BMS's global license agreement with BioArctic expands its portfolio in neurodegenerative diseases.

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