Manager, Operations Strategy at Airwallex

San Francisco, California, United States

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$120,000 – $170,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

YesVisa

Financial TechnologyIndustries

Requirements

Candidates should possess a minimum of 3 years of experience at a top-tier strategy or management consulting firm, along with exceptional stakeholder management and influencing skills, particularly with Engineering teams. They should have strong analytical and problem-solving skills, be self-starters capable of identifying and prioritizing opportunities, and demonstrate excellent written and verbal communication and presentation skills. A Bachelor’s degree is required, and experience in technology, financial services, or a high-growth environment is preferred.

Responsibilities

As a Manager, Operations Strategy at Airwallex, you will identify and drive strategic projects to improve the global Customer and Developer Experience, as well as help operationalize various internal Airwallex functions. You will scale Airwallex go-live processes for enterprise clients globally, focusing on Customer and Developer Experience, and collaborate across functions like Product, Engineering, and Partnership to ensure stakeholder alignment and deliver desired outcomes. Additionally, you will prepare and update materials regarding project progress, handle special projects and ad-hoc requests, and conduct deep-dives on identified issues.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Strategic Thinking

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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