Founding Customer Success Lead
BraceFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
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This information is not specified in the job description.
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The role requires leading and coaching a team of Customer Success Managers to achieve retention and growth targets, driving customer value as a senior escalation point, ensuring operational excellence through metrics analysis and process improvement, and collaborating cross-functionally as the voice of the customer.
You'll join the team leading Entrust's Identity portfolio, including solutions formerly known as Onfido, in a fast-paced, innovative environment focused on AI-powered identity-centric security solutions.
Entrust fosters a flexible, global workplace that empowers careers, fosters collaboration, and values curiosity, dedication, and innovation from its people.
IT security