Manager of Customer Success at Entrust

London, England, United Kingdom

Entrust Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Identity Security, Cybersecurity, AI TechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessTeam LeadershipCustomer RetentionCustomer OnboardingAI Identity SolutionsBiometricsFraud DetectionEMEA MarketPerformance CoachingCustomer Advocacy

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

This information is not specified in the job description.

What salary or compensation is offered for the Manager of Customer Success position?

This information is not specified in the job description.

What are the key responsibilities and skills needed for this role?

The role requires leading and coaching a team of Customer Success Managers to achieve retention and growth targets, driving customer value as a senior escalation point, ensuring operational excellence through metrics analysis and process improvement, and collaborating cross-functionally as the voice of the customer.

What is the team like that I'd be joining?

You'll join the team leading Entrust's Identity portfolio, including solutions formerly known as Onfido, in a fast-paced, innovative environment focused on AI-powered identity-centric security solutions.

What kind of company culture does Entrust have?

Entrust fosters a flexible, global workplace that empowers careers, fosters collaboration, and values curiosity, dedication, and innovation from its people.

Entrust

IT security

About Entrust

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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