Xplor

Manager, Marketing Automation & Client Strategy

Oregon, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health & Fitness, Software & Technology, Customer ServiceIndustries

Requirements

Candidates should possess a Bachelor's degree in Marketing, Business Administration, or a related field, and have at least 7 years of experience in marketing automation and client strategy roles, with a strong understanding of CRM systems and marketing technologies. Demonstrated experience in leading and managing teams is also required, along with a passion for customer experience and boutique fitness.

Responsibilities

As Manager, Marketing Automation & Client Strategy, you will manage, scale, and grow a team of Marketing Consultants to achieve quarterly targets, focusing on customer conversion, retention, and product adoption. You will further develop the existing Marketing Solutions program, drive business revenue, and act as the voice of the customer within the organization. Additionally, you will partner with other Customer Success Managers to reduce churn and improve customer sentiment, manage competing priorities, and mentor team members to foster a high-performance culture focused on continuous improvement and client success.

Skills

CRM
Marketing Automation
Customer Success
Team Leadership
Consultative Services
Product Adoption
Client Relationship Management
Data-Driven Metrics

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

Key Metrics

None, NoneHeadquarters
2022Year Founded
DEBTCompany Stage
Consumer Software, Enterprise Software, FintechIndustries
1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.
Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.
Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.
The company offers AI-driven tools like Service Autopilot for innovative service delivery.
Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.
Justin Beck's appointment is set to drive global growth in home services.
Generative AI integration can enhance Xplor's offerings, adding value for clients.

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