Manager, Internal Sales Representatives at Altera

Tokyo, Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Semiconductors, TechnologyIndustries

Requirements

Bachelor’s degree in Business, Engineering, or a related field; MBA is a plus
5+ years of experience in sales operations, inside sales, or customer-facing roles, with at least 2 years in a leadership capacity
Proven ability to lead teams in a fast-paced, matrixed environment
Strong understanding of the semiconductor or high-tech industry, preferably with experience in FPGA sales
Excellent communication, analytical, and problem-solving skills
Proficiency in CRM (e.g., Salesforce), Excel, and ERP systems

Responsibilities

Lead, coach, and mentor a team of Inside Sales Representatives to achieve performance targets and career growth
Foster a culture of accountability, collaboration, and continuous improvement
Translate the Sales Leader’s vision into actionable plans for the ISR team, focusing on pipeline generation, design win conversion, and revenue realization
Align ISR activities with the broader sales strategy, including engaging with Business and Operation units to operationalize strategic support
Oversee the Lead-to-Order process, ensuring timely and accurate execution of opportunity management, forecasting, quoting, and order fulfillment
Drive CRM and data hygiene best practices to maintain accurate opportunity and design registration records
Serve as a key escalation point for customer and distributor issues related to the lead to order process
Strengthen relationships with key accounts and distribution partners to ensure seamless support and responsiveness
Partner with Field Sales, FAEs, Product Marketing, Operations, Finance, Business Operations, Business Management, and Legal to resolve complex issues and support strategic initiatives
Support Quarterly Business Reviews (QBRs) and internal reporting with data-driven insights and recommendations
Identify and implement process improvements to enhance efficiency, scalability, and customer satisfaction
Champion the use of tools and automation to streamline ISR workflows

Skills

Key technologies and capabilities for this role

CRMSales ForecastingPipeline GenerationOpportunity ManagementQuotingOrder FulfillmentData HygieneCustomer EngagementCross-Functional CollaborationProcess ImprovementQBR

Questions & Answers

Common questions about this position

What qualifications and experience are required for the Manager, Internal Sales Representatives role?

A Bachelor’s degree in Business, Engineering, or a related field (MBA is a plus), 5+ years of experience in sales operations, inside sales, or customer-facing roles with at least 2 years in leadership, proven team leadership in a fast-paced matrixed environment, semiconductor or high-tech industry knowledge (preferably FPGA sales), excellent communication, analytical, and problem-solving skills, and proficiency in CRM (e.g., Salesforce), Excel, and ERP systems are required.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position, or what is the location policy?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role emphasizes fostering a culture of accountability, collaboration, and continuous improvement within the ISR team.

What makes a strong candidate for the ISR Manager position?

Strong candidates have leadership experience in sales operations or inside sales within the semiconductor industry, especially FPGA, with skills in team development, CRM proficiency, cross-functional collaboration, and driving operational excellence.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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