Manager, Inside Sales at Adobe

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Develop understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions
Ability to create a value-based relationship with new & existing Adobe SMB customers
Skills to drive up-sell & cross-sell by prioritizing accounts with highest propensity to buy, defining ideal customer profile, and contacting via phones & emails
Capability to execute Marketing Qualified Leads with a defined SLA to maximize revenue
Proficiency in researching customer contracts and purchasing history in Adobe's customer management systems & external sources (e.g., LinkedIn, ZoomInfo) to identify expansion opportunities
Experience managing opportunity pipeline week to week, providing accurate and timely updates to management
Ability to collaborate with Solution Specialists to maximize footprint of Adobe Solutions

Responsibilities

Responsible for a defined patch of Adobe’s SMB customers, pivoted around upselling and cross-selling Adobe Cloud based Solutions, specifically the Digital Media portfolio
Help customers adopt the solution with ease, optimize their product experience, and guide them to internal support teams if needed
Develop understanding of Adobe's Digital Media products and lead value-led conversations
Create value-based relationships with new & existing SMB customers
Drive up-sell & cross-sell by prioritizing high-propensity accounts and engaging via phone/email
Execute Marketing Qualified Leads per defined SLA to maximize revenue
Research customer data in internal systems and external sources to identify expansion opportunities
Manage opportunity pipeline with weekly updates to management
Collaborate with Solution Specialists to expand Adobe Solutions footprint

Skills

Key technologies and capabilities for this role

Inside SalesSales ManagementLead GenerationProspectingEmail Outreach

Questions & Answers

Common questions about this position

What benefits does Adobe offer?

Adobe offers market competitive employee benefits including health insurance, global days off, wellness fund, parental leave, access to the Employee Stock Purchase Program, and career development programs.

What is the team structure like at Adobe?

Adobe has a Modern Sales Team of 500+ Digital sellers, supported by analytics and data science teams, integrated with Adobe.com digital marketing and engagement funnel.

What is the company culture like at Adobe?

Adobe is committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity, with employees recently voting it a Great Place to Work, ranked 13th in Adobe Japan.

What are the main responsibilities of this role?

The role involves managing a defined patch of Adobe’s SMB customers, focusing on upselling and cross-selling Adobe Cloud based Solutions, particularly the Digital Media portfolio, and helping customers adopt the solution with ease.

Is this a remote position or does it require office work?

This information is not specified in the job description.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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