Manager, IFG Agnostic Call Center

San Antonio, Texas, United States

Apply with AI Apply

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

An active Health Insurance License is required. Candidates must have experience managing sales teams in the healthcare or insurance industry, with a background in coaching performance and developing sales talent in a metrics-driven environment. Strong analytical and problem-solving skills are necessary, along with the proven ability to inspire and manage teams to achieve performance goals. Excellent interpersonal and communication skills are essential, and bilingual or multilingual candidates are strongly preferred. Familiarity with CRM systems, sales reporting tools, and remote team management platforms is also preferred.

Responsibilities

The Sales Manager will lead, coach, and develop a high-performing sales team to meet and exceed KPIs and business goals. Responsibilities include designing and executing sales strategies, analyzing performance data to identify trends and opportunities, and collaborating cross-functionally to streamline processes. The role requires maintaining an active Health Insurance License, ensuring compliance with regulations, and fostering a culture of accountability and continuous improvement. The manager must ensure operational excellence in a fully remote environment and may travel up to 25% as business needs require.

Skills

Sales Management

Team Leadership

Coaching

Sales Strategy

Performance Analysis

Data Analysis

Cross-functional Collaboration

Health Insurance Licensing

Regulatory Compliance

Problem-Solving

Metrics-driven Environment

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

Land your dream remote job 3x faster with AI

Try Jobo Free