Manager, Hiring Logistics & Operations, Talent Acquisition at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Talent Acquisition, Human ResourcesIndustries

Requirements

  • High School diploma, GED or equivalent certification
  • At least 2 years of people management experience
  • At least 3 years of experience supporting, partnering and interacting with business clients and stakeholders
  • At least 3 years of combined experience across the risk, process, or project management disciplines
  • At least 3 years of experience in Human Resources (preferred)
  • 3 years of recruiting experience (preferred)
  • 2 years of experience as paralegal or experience in legal or law firm environment (preferred)
  • Bachelor’s degree or military experience (preferred)
  • Certified as a Professional in Human Resources (PHR) (preferred)
  • Certified in Business Process Management (BPM) (preferred)

Responsibilities

  • Lead a high-performing organization composed of direct and indirect reports, ensuring alignment with critical business priorities and performance standards
  • Direct sophisticated process management efforts that expertly guide recruiters and candidates through the complexities of the post-offer and background screening lifecycle
  • Drive impeccable process compliance and operational execution across all background screening functions for associates and contractors
  • Demonstrate insatiable curiosity and a strong aptitude to learn about the current regulatory environment and internal policies that govern this crucial process
  • Collaborate with internal business partners to interpret, apply, and implement legislative and regulatory guidelines, ensuring unwavering compliance and adherence to requirements
  • Lead transformative process-improvement initiatives, consistently focused on elevating efficiency, transparency, and the overall candidate experience

Skills

Process Management
Vendor Management
Operations
Compliance
Regulatory Knowledge
Stakeholder Management
Leadership
Process Improvement
Background Screening
Onboarding
Strategic Communication
Customer Service

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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