Enterprise Account Executive
Kustomer- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have a minimum of 5 years of quota-carrying sales or customer success experience with a proven track record of exceeding goals. Additionally, a minimum of 5 years of experience building and leading sales or customer success teams is required. Experience in fast-paced GTM environments, ideally in SaaS companies, and proficiency in data analytics tools such as Salesforce, Looker, and Excel are essential. Strong communication, collaboration, and influencing skills are necessary, along with the ability to articulate technical product and financial value points to customers, including executives.
The Manager of Enterprise Implementations will manage a team of 5-7 Customer Success Managers to ensure effective onboarding and product activation for complex customers. They will oversee daily activities and quota performance management, codify and refine implementation packages, and develop best practice playbooks. The manager will also execute career development plans for direct reports, act as a voice of the customer, build Salesforce dashboards for monitoring success, report on team performance to senior leadership, and represent the Customer Success team across departments.
Corporate card and spend management platform
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.