Manager - Engineering Operations at Comcast

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Expertise in network engineering operations, including compliance, standards (e.g., OSHA, industry technical standards), and company policies
Strong leadership and management skills to oversee exempt and non-exempt teams, providing mentorship, guidance, and subject matter expertise
Financial acumen for budget management, forecasting, financial reporting, and performance analysis
Ability to forecast staffing and resource needs for evolving network demands
Technical leadership in identifying and resolving process inefficiencies, promoting network health, reliability, automation, and initiatives like XOC transitions
Experience in cross-team collaboration, knowledge sharing, and fostering a customer-centric service culture
Independent judgment in technical and operational decision-making and problem-solving
Flexibility for consistent attendance, including nights, weekends, and overtime
Alignment with company expectations: embrace Operating Principles, prioritize customer experience, stay informed on emerging technologies, collaborate effectively, participate in feedback loops, demonstrate accountability, promote diversity/equity/inclusion, and uphold integrity

Responsibilities

Oversee technical progress and engineering initiatives to ensure alignment with strategic goals and timely execution
Manage departmental budgets, including forecasting, financial reporting, and performance analysis
Monitor capital and operational expenditures, recommending adjustments to optimize resource utilization
Forecast staffing and resource needs to meet evolving network demands and departmental objectives
Ensure regional network performance meets or exceeds industry and company technical standards
Apply and enforce safety protocols and technical standards in daily operations, including compliance with OSHA and internal policies
Lead the development, training, and mentoring of engineering staff to build technical expertise and leadership capabilities
Promote a proactive approach to network health and reliability, supporting initiatives such as XOC transitions and automation
Foster cross-team collaboration and knowledge sharing to strengthen support across core routing and infrastructure teams
Exercise independent judgment in decision-making and problem-solving on matters of technical and operational significance
Maintain consistent and punctual attendance, with flexibility to work nights, weekends, and overtime as needed
Perform other duties and responsibilities as assigned

Skills

Network Engineering

Budget Management

Financial Forecasting

Performance Analysis

Team Leadership

Strategic Planning

Process Improvement

Operational Compliance

Resource Allocation

Safety Protocols

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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