[Remote] Senior Manager - Engineering Operations at Mercury

New York, New York, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
Thoughtful systems thinking—ability to take a holistic view of the situation or engage with the details, depending on the need of the hour
Ability to communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals

Responsibilities

Drive the planning and execution of strategic initiatives across Engineering—including hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
Partner with the Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
Build an environment of operational excellence—using data, context, and collaboration to raise the bar for how the team works

Skills

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.

Integration challenges from the Teal acquisition could disrupt services.

Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.

The company provides integrated financial management tools, enhancing startup operational efficiency.

Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.

The acquisition of Teal enhances Mercury's financial management offerings for startups.

Mercury Personal expands market reach by attracting tech-savvy individuals.

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