8+ years of hands-on experience with Salesforce Marketing Cloud, particularly Email Studio, Journey Builder, Automation Studio, and Contact Builder
Knowledge of Salesforce Sales Cloud objects (e.g., Contact, Account, Lead, Opportunity) to create and maintain audience lists and segments
6+ years of demonstrated digital marketing experience with high aptitude for technology and experience with email campaign management
Knowledge of HTML/CSS, AMPscript, dynamic content, and responsive design to build, edit, and test email marketing campaigns
2+ years of hands-on experience with Structured Query Language (SQL)
Knowledge of email marketing compliance and legal requirements, such as CAN-SPAM
Direct leadership experience required, managing professional employees and/or supervisors
Responsibilities
Lead a Digital Execution team of four digital specialists in the development of business and technical requirements for digital marketing campaigns including campaign goals and measurement metrics, campaign audience criteria and segmentation, campaign decision trees, test and control segments, deployment criteria and data management
Generate audiences and segments for emails, journeys, and social media advertising based on criteria using Salesforce Marketing Cloud, Structured Query Language (SQL) query, Salesforce Sales Cloud data or other data sources as needed
Build, configure, version, proofread, test, and send emails, including dynamic content, AMPscript, and responsive design; responsible for content accuracy, ensuring all links, images, copy, personalization, dynamic content, versions, and segments are correct
Build, configure, and test standard and Distributed Marketing journeys and automations based on business and technical requirements
Administer Zoom webinar events, including creation and scheduling, pre- and post-webinar communications, updating event web pages, and importing registration, attendance, and lead data into Salesforce Sales Cloud
Collaborate with Data Analysts to communicate key metrics on program performance as well as results of testing to drive campaign optimization
Utilize project management systems for work intake, collaboration, and tracking progress toward completion