Manager - Data Analytics, Credit Card Portfolios at Zeta

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

Strong command of BI tools (e.g., Superset, Metabase, Tableau), Advanced SQL, and familiarity with modern data platforms (e.g., Snowflake, Redshift, BigQuery)
Deep understanding of KPIs across the credit and fintech lifecycle: acquisition, credit decisioning, delinquency, repayment, charge-off, profitability, RoA, CLTV etc
Proven ability to lead analytics teams and scale reporting infrastructure
Excellent communication and presentation skills, with the ability to translate complex data insights into actionable business strategies
Familiarity with data governance frameworks, privacy and security best practices in financial services
10+ years of work experience in Business Intelligence, with at least 3+ years in a leadership role

Responsibilities

Design, develop and maintain a comprehensive reporting suite covering the full customer lifecycle (acquisition, activation, usage, delinquency, collections, retention, operations, customer support) for Credit Cards, Deposits, and other financial products
Oversee the accurate reporting and analysis of key financial metrics such as revenue, profitability, credit risk, default rates, cost of acquisition
Design and implement enterprise dashboards, self-service BI tools, and automated reporting pipelines using tools like Apache Superset, Metabase and Tableau
Optimize storage and reporting systems to deliver scale and responsiveness whilst maintaining low costs
Work closely with vendors and internal data engineering teams to define requirements for ingesting and modeling data from multiple platforms including credit bureaus, open banking, core banking, card processing, payment processing, loan origination systems, digital aggregators, CCaaS systems and others into our centralized Data Lake
Lead projects to uncover user behavior patterns, surface insights and business opportunities across acquisition channels, underwriting models, customer behavior, and portfolio performance by leveraging segmentation, cohort, and funnel analyses
Work with Product Management and Marketing to test hypotheses, evaluate product experiments (A/B tests), and inform roadmap prioritization
Build and lead a high-performing team of business intelligence analysts and data visualization experts
Define and ensure adherence to data governance best practices

Skills

Key technologies and capabilities for this role

Data AnalyticsBusiness IntelligenceData LakesData WarehousingEnterprise ReportingData ArchitectureCredit Risk AnalysisFinancial ReportingSQLETL

Questions & Answers

Common questions about this position

What is the salary for the Manager - Data Analytics role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are required for this data analytics manager role?

The role requires expertise in designing enterprise dashboards and self-service BI tools using Apache Superset, Metabase, and Tableau, along with skills in data architecture, integration from multiple platforms like credit bureaus and core banking, and advanced analytics including segmentation, cohort, and funnel analyses.

What is the company culture like at Zeta?

Zeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D, fostering a tech-driven environment backed by major investors like SoftBank and Mastercard.

What makes a strong candidate for this role?

A strong candidate is a seasoned senior leader experienced in building and scaling enterprise reporting for fintech portfolios, overseeing data analyst teams, and leading BI projects to uncover insights across customer lifecycles in credit cards and financial services.

Zeta

Cloud-native payment card processing platform

About Zeta

Zeta provides a platform for payment card processing that is designed for banks, financial institutions, and fintech companies. Their main product, the Omni Stack, allows clients to easily create and manage digital credit, debit, and prepaid card programs. This platform works by integrating with existing systems through APIs, which helps streamline the payment processing experience. Zeta stands out from its competitors by focusing on cloud-native solutions and ensuring compliance with important regulations, which helps build trust with their clients. The company's goal is to make payments seamless and less noticeable in everyday transactions, moving towards a future where payments are 'invisible'.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$369.6MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Risks

Competition from fintech startups may erode Zeta's market share.

Data privacy concerns could arise as Zeta expands globally.

Dependence on key partnerships like Sparrow poses risks if disrupted.

Differentiation

Zeta's Tachyon platform powers Sparrow's top-rated credit card for underserved markets.

Zeta's Omni Stack enables rapid launch of digital card programs for financial institutions.

Zeta is recognized for compliance with ISO IEC 27001, PCI DSS 4.0, and SOC 2 Type 2.

Upsides

Zeta's partnership with Sparrow opens new revenue streams in underserved markets.

Zeta's technology receives high ratings, enhancing brand reputation and customer trust.

Recognition by Celent boosts Zeta's market positioning for US banks and credit unions.

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