[Remote] Manager, Customer Success at Pearl Health

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Healthtech, Managed CareIndustries

Skills

Key technologies and capabilities for this role

Customer EngagementAccount ManagementHealthcare Program ImplementationValue-Based CareRelationship BuildingPerformance OptimizationHealthcare Operations

Questions & Answers

Common questions about this position

Is this a remote position, and what's the travel requirement?

Yes, this is a remote position, but up to 25% travel is required for in-person customer engagement.

What is the salary for this Customer Success Manager role?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need a Bachelor’s degree or equivalent, 3-5 years in Customer Success or Enterprise-level relationship management, healthcare technology experience ideal, aptitude for relationship building and proactive issue resolution, and ability to use data for strategies.

What does Pearl Health do, and what's the work environment like?

Pearl Health powers the future of healthcare by helping primary care providers deliver quality care and get rewarded for keeping patients healthy through technology, services, and financial tools. The role involves collaborating with teams like Practice Transformation, Data Science, and ACO Operations as an individual contributor managing accounts.

What makes a strong candidate for this Customer Success Manager position?

Strong candidates have 3-5 years of Customer Success or enterprise relationship management experience, ideally in healthcare technology, with skills in relationship building, data-driven strategies, and experience engaging physician practices in value-based care models.

Pearl Health

Healthcare technology platform for providers

About Pearl Health

Pearl Health provides a platform designed to improve the efficiency and effectiveness of healthcare providers, including doctors and practice managers. The platform automates routine tasks, allowing providers to spend more time on patient care. It offers tools for tracking patient data and managing care teams, which helps providers gain transparency and credit for their work. Additionally, Pearl Health supports value-based care by enabling providers to monitor their performance through numerical data and graphs, helping them understand patient outcomes better. The platform also identifies at-risk patients, allowing for timely interventions. Pearl Health differentiates itself by focusing on technology that enhances care delivery and patient outcomes, while maintaining high customer satisfaction and retention. The company's goal is to empower healthcare providers to deliver better care through effective data management and support.

New York City, New YorkHeadquarters

2020Year Founded

$73MTotal Funding

DEBTCompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees