SonicWall

Director, Product Management

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Position Overview

  • Location Type: [Not Specified]
  • Job Type: Director of Product Management – Managed Security Services (MSS)
  • Salary: [Not Specified]

SonicWall is a global leader in cybersecurity, known for defending small and medium businesses, enterprises, and service providers from the most sophisticated cyber threats. With over 30 years of innovation, SonicWall has built a reputation for delivering intelligent network security, cloud security, secure mobile access, and endpoint protection—all with a focus on real-world effectiveness and simplicity.

As we expand our portfolio to meet the evolving needs of the market, Managed Security Services is a key strategic growth area. With the recent acquisition of Solutions Granted and a robust MSSP partner ecosystem, we are building the next generation of turnkey, scalable managed services for our partners and customers.

We are seeking a Director of Product Management to lead our Managed Security Services strategy and execution. This leader will own the end-to-end lifecycle of SonicWall’s MSS offerings, with a focus on enabling our global community of MSPs and MSSPs to deliver differentiated, scalable, and profitable managed services. The ideal candidate has deep domain expertise in the MSP/MSSP space, a proven track record of launching successful managed services, and the leadership acumen to collaborate cross-functionally across Product, Engineering, Sales, Marketing, and Partner Success.

Key Responsibilities

  • Own the Product Strategy: Define and evolve the vision, strategy, and roadmap for SonicWall’s Managed Security Services portfolio, aligned with market trends, customer needs, and partner success.
  • Partner-Centric Design: Collaborate with top MSPs and MSSPs to design services tailored to their business models—including multi-tenant management, SOC-as-a-Service, MDR, Firewall-as-a-Service, and ZTNA.
  • Service Portfolio Management: Lead end-to-end product lifecycle—from ideation to GTM—for managed offerings built on SonicWall technologies (e.g., firewalls, endpoint, ZTNA, threat intel, and platform).
  • Cross-Functional Leadership: Drive alignment with Engineering, Service Delivery, Sales, Operations, and Marketing to ensure on-time, high-quality launches and ongoing service enhancements.
  • Business Model Innovation: Design and optimize service packaging, pricing, and monetization strategies suitable for recurring revenue growth in the MSP/MSSP market.
  • Voice of the Partner: Serve as the internal advocate for service providers—bringing in market feedback, competitive insights, and operational realities to guide product decisions.
  • Metrics and Performance: Establish KPIs to track adoption, service quality, customer satisfaction, and partner profitability; use data to guide roadmap prioritization and iteration.

Qualifications

  • 10+ years of product management or service development experience in cybersecurity, preferably with at least 5 years in managed services for MSPs or MSSPs.
  • Deep understanding of MSP/MSSP business models, operational workflows, SLAs, and tools (RMM, PSA, multi-tenant platforms, SOC operations).
  • Proven success in launching and

About SonicWall

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world.

For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Skills

Product Management
Managed Security Services
Cybersecurity
Cloud Security
Network Security
MSSP
MSP
Security Strategy
Lifecycle Management

SonicWall

Provides cybersecurity solutions and services

About SonicWall

SonicWall provides advanced cybersecurity solutions to protect organizations from various cyber threats. Their product offerings include firewalls, secure remote access, email security, and advanced threat protection, all designed to safeguard networks, devices, and data from issues like ransomware, malware, and phishing attacks. SonicWall's products work by monitoring and controlling incoming and outgoing network traffic based on predetermined security rules, ensuring that only safe data is allowed through. Unlike many competitors, SonicWall offers a comprehensive suite of security products along with subscription-based services that provide ongoing updates and support, which helps clients stay protected against evolving threats. The company's goal is to deliver essential security solutions to a diverse range of clients, including small to medium-sized businesses, enterprises, and government agencies, ensuring their safety in an increasingly digital world.

Milpitas, CaliforniaHeadquarters
1991Year Founded
$48MTotal Funding
ACQUISITIONCompany Stage
Consulting, CybersecurityIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Hybrid Work Options

Risks

Recent vulnerabilities in SMA products could harm SonicWall's reputation.
Integration challenges with CrowdStrike may affect service delivery.
Competitive pressure on TZ80 solution could impact SonicWall's market share.

Differentiation

SonicWall offers a comprehensive suite of security products and services.
The company specializes in advanced threat protection for diverse clients.
SonicWall's solutions include firewalls, VPNs, and email security.

Upsides

Growing demand for AI-based threat detection boosts SonicWall's market potential.
Partnership with CrowdStrike enhances SonicWall's offerings for SMBs.
Expansion of 5G networks increases demand for SonicWall's network security products.

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