Manager Commercial at Caterpillar Inc.

Peoria, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Machinery, Manufacturing, LogisticsIndustries

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs

Responsibilities

Lead development and execution of commercial strategy of assigned products and/or markets – leading a team of 5 members, fostering collaboration and high performance
Oversee supplier relationships and strategic direction for the publication.cat.com business
Partner with the SIS product owner to accelerate technician adoption of innovative features
Identify and analyze the organization's strengths and weaknesses and respond to opportunities in sales environment
Translate new feature NPI developments into actionable Go To Market strategies that align with both short- and long-term business objectives
Develop and manage promotional events (Webinar, conference, dealer meetings, etc) in alignment with long and short-term Go To Market strategies

Skills

Key technologies and capabilities for this role

Commercial StrategyTeam LeadershipSupplier ManagementStrategic PlanningProduct ManagementCollaborationPerformance ManagementDigital CapabilitiesLogisticsAftermarket Parts

Questions & Answers

Common questions about this position

What is the location for this Manager Commercial role?

The position is located in Peoria, IL (United States).

How much travel is required for this position?

Up to 20% travel is required, including both domestic and international.

What are the basic requirements or key skills for this role?

The role requires Customer Focus, including knowledge of values and practices that align customer needs with business decisions, and Decision Making and Critical Thinking, including knowledge of the decision-making process.

What is the team size for the Manager Commercial position?

You will lead a team of 5 members.

What does Caterpillar's company culture emphasize?

Caterpillar emphasizes a global team that cares about each other, innovation, problem-solving, and building stronger, more sustainable communities with customers.

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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