Included Health

Manager, Clinician Services

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

Requirements

Candidates must possess a Bachelor's Degree and have a minimum of 5 years of experience in Medical Staff Services, including at least 3 years in a people management role. Strong people management, motivational, communication, interpersonal, and time management skills are essential, along with the ability to drive team results, prioritize activities, and adapt to a fast-paced environment. Excellent analytical and problem-solving skills are also required.

Responsibilities

The Manager of Clinician Services will lead the team responsible for credentialing, privileging, licensing, and peer review activities, setting strategic goals and operational plans for efficient and compliant processes. Responsibilities include overseeing day-to-day operations, providing strategic oversight of the peer review process, partnering with Go-To-Market and Enrollment teams, and championing process improvement initiatives. The role involves conducting workflow analysis, establishing KPIs, managing staff, ensuring compliance with NCQA and regulatory requirements, overseeing clinical supervision, and managing the allocated budget.

Skills

Credentialing
Privileging
Licensing
Peer Review
NCQA Standards
Process Improvement
Workflow Analysis
KPI Monitoring
Staff Management
Compliance

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

Land your dream remote job 3x faster with AI