Project Manager, Credentialing Operations

About Us

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing

We’re looking for a Project Manager of Credentialing and Enrollment Operations to support operational initiatives that strengthen and modernize our credentialing and enrollment operations. This role is focused on coordinating and tracking transformation and operational work, including driving initiatives that help us scale more effectively. You’ll work closely with the Director of Credentialing and Enrollment to project manage cross-functional initiatives which not only impact our team, but Grow as a whole.

• Project manage and drive transformation initiatives in credentialing and enrollment, including broader Grow initiatives where we can add value
• Maintain a centralized tracker for transformation initiatives and OKR progress across Credentialing, Enrollment / DelCred, and Special Projects, including ensuring milestones and project timelines are tracked appropriately
• Partner across CredOps teams to support the documentation of processes and build structured playbooks to allow for more repeatable operations
• Support post-decision execution on major projects (i.e., new systems) by managing timelines and follow-ups
• Capture and document lessons learned from completed projects to improve future execution
• Collaborate with BizOps to ensure reporting and dashboards reflect up-to-date metrics

Salary Range

The salary range for this position is $107,681 - $145,000 USD. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

You’ll Be a Good Fit If

• 2-4 years of experience with provider credentialing and / or payor enrollment
• Experience in healthcare program / project management
• Strong attention to detail and follow-through - you’re known for keeping things moving at a fast, but accurate pace
• Excellent organizational skills, a self-starter mindset, and comfort juggling multiple moving pieces at once
• Bonus: Experience working in a fast-growing startup

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. Note: Please upload your resume in PDF format. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
  • Flexible working hours
  • Flexible Time Off
  • Company-wide winter break
  • Mental health mornings (2 hours each week)
  • Wellness Stipend
  • In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization