Manager, Business Operations

Employment Type: Full-Time Location Type: Remote

Why Jerry.ai?

• Join a pre-IPO startup with significant backing and growth:
  • $240M funded
  • 60X revenue growth in 5 years
  • $2T market size
• Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Disrupt a massive market and help us become a $10B business.
• Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

We are seeking a Manager, Business Operations to play a pivotal role in our growth from 5M to 50M users in the coming years. This role is critical for championing data-driven decisions across the company, with a particular emphasis on our core insurance product. Your success will be instrumental in propelling Jerry towards becoming a $5B business by 2030.

Jerry is building the first AllCar™ super app, designed to help users optimize every aspect of car ownership, including insurance, buying/selling, registration, loans, safety, repairs, parking, and more – a $2T market in the U.S. Since our inception in 2019, we have expanded our offerings to include loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have served over 5 million customers, secured $240M in funding, achieved a 40X revenue scale, and grown our team to 250 employees across 7 countries.

How You Will Make an Impact

• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Partner with product, marketing, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• Several years of consulting experience (MBB preferred).
• Prior experience with customer acquisition or performance marketing.
• High level of comfort with SQL and Python (or similar ML programming language).

Who You Are

• You possess a strong framework for problem-solving and operate based on first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company's C-suite.
• You set exceptionally high standards for yourself and your team, consistently striving for excellence.

About Jerry.ai:

Jerry.ai is America’s first and only super app dedicated to simplifying car ownership. We are revolutionizing how people manage their cars, one of their most significant and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are committed to daily innovation and improvement of our AI-powered app to deliver the best customer experience. Our services span car insurance, financing, maintenance, and safety.

We are the #1 rated and most downloaded app in our category, boasting a 4.7-star rating in the App Store. With over 5 million customers, our journey is just beginning. Jerry.ai was founded in [Founding year not specified in original text].

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.