Lead and mentor a team of BI analysts (player coach), fostering analytical rigor, technical skill development, a culture of curiosity, and data-driven insights
Partner with Retail leadership to define key performance indicators (KPIs) and develop robust analytical frameworks to measure business performance, identify trends, and track progress against strategic goals
Translate ambiguous business questions into specific, testable hypotheses and analytical plans; proactively identify areas where data analysis can deliver significant value
Lead the end-to-end development, delivery, and optimization of BI solutions, including dashboards and reports, utilizing SQL and BI platforms (Tableau, Power BI, etc.)
Communicate complex analytical findings and strategic recommendations clearly and concisely to diverse audiences, including senior leadership, through compelling data storytelling and visualizations
Conduct deep-dive analyses using SQL, BI tools (Tableau, Power BI, etc.), and Python/R to uncover root causes, identify actionable opportunities for growth or optimization, and quantify business impact
Own the design, development, and continuous improvement of core Retail dashboards and reporting suites, ensuring data accuracy, clarity, and relevance for various Retail business verticals
Champion data literacy, drive adoption of self-service BI tools, and promote best practices in data governance within the Retail unit
Collaborate with central data teams to influence the design and evolution of data models and infrastructure needed to support robust retail analytics and data capabilities
Explore and apply appropriate statistical techniques or basic forecasting models to address business challenges