Manager, Account Management - Boston On-Site at Influential

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Influencer Marketing, Marketing, Technology, Quick Service RestaurantIndustries

Requirements

5-7 years of experience working in a digital, advertising or PR environment (agency or brand side)
Physically based within commuting distance of Boston
Strong organizational skills with the ability to handle multiple deliverables, large scale initiatives, and priorities with discretion (bonus if familiar with project management tools like monday.com)
Excellent written and verbal communication skills including the ability to interact professionally with external clients and internal team
Comfortable working in a client environment, creating organization and processes where none may exist
Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
Up-to-date on the latest trends and innovations in the social realm
Bachelor’s degree or equivalent experience
A passion for all things social media
Supremely organized and able to manage multiple deliverables and campaigns flawlessly
Detail-oriented with a strong ability to connect dots across work streams
Client-facing and buttoned up for in-office presence
Great communicator and liaison with broader internal team
Inspired by social media and the thought of working with influencers in fun activations
Responsible, dependable, and a self-starter
Excited to work on one of America’s favorite brands
Willing to go into the brand’s HQ 3x a week (hybrid role)

Responsibilities

Helping to drive the overall success of campaigns ranging in budget and complexity for an exciting QSR client on a high performing team
Staying on top of the workflow and completion of tasks in our project management platform
Managing the day-to-day workflow and operations of a large client in office
Communicating and collaborating across departments and teams on a daily basis to push work through
Organizing timelines, creative concepts and strategies for campaigns focusing in always on, full year execution
Leading client campaigns from kick-off calls that outline influencer selection to all execution details and delivery
Navigating campaign roadblocks and challenges by providing actionable solutions
Preparing reports and analyzing performance relative to campaign objectives; providing optimization recommendations
Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
While having facetime with the client team, developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
Helping manage budgets and the monthly billing reconciliation process with finance

Skills

Account Management

Influencer Marketing

Campaign Management

Project Management

Client Communication

Performance Analysis

TikTok

Instagram

Facebook

QSR

Creative Strategy

Influential

AI-driven influencer marketing platform for brands

About Influential

Influential connects brands with a large network of over 3.5 million content creators through its influencer marketing platform. The platform uses artificial intelligence to match brands with influencers based on advanced metrics like sales lift and return on ad spend, rather than just traditional social media metrics. This allows brands to measure the broader impact of their campaigns on brand perception and sales. Influential primarily serves large enterprises, including Fortune 500 companies, by offering services such as campaign strategy, influencer matching, and performance analytics. The company differentiates itself by focusing on measurable results and providing deeper insights into campaign performance. Its goal is to enhance marketing strategies for brands through effective influencer partnerships.

Las Vegas, NevadaHeadquarters

2013Year Founded

$48.1MTotal Funding

CONVERTIBLECompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Risks

Publicis acquisition may shift company culture, affecting client relationships.

AI-generated content could disrupt traditional influencer marketing models.

Snapchat's Paid Partnership Tag may reduce reliance on Influential's platform.

Differentiation

Influential leverages AI to match brands with over 3.5 million influencers.

The platform focuses on advanced metrics like sales lift and ROAS for campaigns.

Influential partners with IBM Watson, WME, Oracle, and is a Facebook Marketing Partner.

Upsides

Publicis Groupe acquisition enhances data-driven marketing with Epsilon's solutions.

AI tools enable scalable, cost-effective content creation for influencers.

Partnership with UniComm Media Group expands reach to Hispanic audiences.

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