Senior Account Executive Sales & Local Government - West
BetterUpSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Education Technology, Government & Public SectorIndustries
Requirements
Candidates should possess 5+ years of experience in customer success, account management, or strategic partnerships, with at least 2+ years in a people management role, and a proven track record of driving revenue growth and retention in complex accounts such as government, enterprise, or regulated industries. They should also demonstrate the ability to lead cross-functional initiatives and scale operational systems, along with experience building and launching new teams or functions from the ground up, and comfort operating in fast-paced environments.
Responsibilities
The Manager, Account Management - Government/Enterprise will own post-sales success and account management for all non-state government customers, drive expansion through renewals and upsell, maintain a customer retention rate of 90% or higher, build and operationalize a new customer success motion tailored for education customers, partner with Sales, Enablement, and Product to deliver a seamless experience, hire, develop, and coach a high-performing team, and analyze account data to uncover areas for optimization and risk, using self-generated reports to surface actionable insights.
Skills
Customer Success
Account Management
Strategic Planning
Upselling
Renewals
Cross-functional Collaboration
Regulated Environment Management
Brightwheel
Childcare management software for preschools
About Brightwheel
Brightwheel provides childcare management software specifically designed for preschools and childcare centers. The platform simplifies various administrative tasks such as sign-in and sign-out procedures, billing, and communication with families, allowing educators and staff to save time each month. Users have reported that 90% of preschools using Brightwheel experience an increase in timely payments, while 95% of administrators and staff note improved communication with families. Brightwheel operates on a subscription-based model, where childcare centers pay a regular fee to access the software. Its user-friendly interface and strong customer service set it apart from competitors, making it a top choice in the educational technology market. The goal of Brightwheel is to enhance the efficiency of childcare management and foster better relationships between centers and families.
Key Metrics
San Francisco, CaliforniaHeadquarters
2010Year Founded
$86.4MTotal Funding
SERIES_CCompany Stage
Consumer Software, EducationIndustries
201-500Employees