Senior Manager of Account Management, Enterprise
Dandy140,000 - 170,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Event Management, Live Experiences, Customer Relationship ManagementIndustries
Requirements
Candidates should possess at least 5 years of experience in B2B sales, along with a minimum of 4 years of experience in Sales or Customer Success Leadership/Management roles. They should have a proven track record of success within the SaaS, Technology, or Ticketing industry, and a strong culture match with Eventbrite.
Responsibilities
As the Senior Manager, Account Management, the individual will lead a team of Account Managers, driving performance, ensuring high client retention, and developing action plans as needed. They will be responsible for reporting on team and client success, collaborating with sales acquisition leaders, and managing individual Account Manager performance to foster skill development and career progression. Additionally, they will manage revenue and win rate targets for the team, reporting to the Director of Global Account Management and executing on business success metrics to consistently exceed targets.
Skills
Account Management
Team Leadership
Performance Management
Customer Retention
Upselling
Revenue Growth
Pipeline Management
Coaching
Stakeholder Collaboration
Eventbrite
Self-service ticketing platform for live events
About Eventbrite
Eventbrite is a self-service ticketing platform that allows individuals and organizations to create, share, find, and attend various live events. Users can set up events ranging from music festivals to conferences and gaming competitions. The platform works by enabling event organizers to sell tickets online, while also providing tools for payment processing and event marketing. Eventbrite stands out from competitors by offering personalized recommendations and automated notifications to enhance the ticket-buying experience. The goal of Eventbrite is to simplify the event management process for organizers and make it easier for attendees to discover and participate in live events.
Key Metrics
San Francisco, CaliforniaHeadquarters
2006Year Founded
$382.8MTotal Funding
IPOCompany Stage
Data & Analytics, Fintech, EntertainmentIndustries
1,001-5,000Employees