Major Loss Auto Claims Adjuster

Employment Type: Full-time Location: Remote-AZ

Position Overview

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Kemper is seeking a Major Loss Auto Claims Adjuster. Our office offers a pleasant, business casual environment with advantages that include flexible scheduling and generous paid time off to start.

Position Responsibilities

• Primarily handles non-standard auto claims with high complexity, large injury severity, and minimal policy limits.
• Reviews each claim to ensure that all coverage and exposures issues have been identified and investigated.
• Contacts insureds and claimants within established corporate guidelines to provide notification of reassignment of the claim and to continue the settlement process.
• Handles questions on coverage with a reservation of rights letter and/or non-waiver agreement.
• Advises the underwriting Department of adverse findings regarding insureds and/or coverage.
• Conducts investigations independently and at the direction of management utilizing sound investigative procedures to establish liability as quickly as possible and proactively resolves claims.
• Evaluation, negotiation, and settlement of bodily injury claims.

Position Qualifications

• 5+ years of auto claims adjusting experience, including experience with evaluation, negotiation, and settlement of represented and unrepresented bodily injury claims.
• Preferred candidate has experience with non-standard auto and minimal policy limits.
• Some experience with severe injuries is a plus.
• Experience handling complex coverage and liability investigations.
• The ability to work closely with senior management.
• Ability to follow detailed and specific direction on file handling when required.
• Excellent planning and organizing skills.
• Excellent written and verbal communication skills.
• The ability to deal with conflict in an effective manner.
• Workload could vary greatly based on volume. Must be able to work effectively amid constant interruptions and be able to meet deadlines.
• Must make decisions quickly and with minimal supervision.

Company Information

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Important Information:

• Kemper will never request personal information, such as your social security number or banking information, via text or email.
• Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.