[Remote] Logistics Customer Service Representative at Remote

Philippines

Remote Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, Supply Chain, WarehousingIndustries

Skills

Key technologies and capabilities for this role

LogisticsCustomer ServiceOrder ProcessingRoutingShippingClient Relationship ManagementWarehouse Management Systems (WMS)3PLSupply ChainRetailer ComplianceRouting GuidesCommunication Skills

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote work-from-home position.

What are the must-have experiences for this role?

Candidates must have routing experience with wholesalers, previous experience in a 3PL, logistics, or supply chain environment, familiarity with retailer compliance standards, routing guides, and shipping procedures, and hands-on experience with Warehouse Management Systems like Extensiv.

What skills are required for the Logistics Customer Service Representative position?

Required skills include strong customer service orientation, professional communication skills, being highly organized and detail-oriented, proficiency in Microsoft Office (Excel, Outlook, Word), and a typing speed of at least 40 WPM.

What is the work schedule for this role?

The work schedule is Monday to Friday from 9:00 AM to 5:00 PM EST, and it is a full-time remote position.

How should I apply for this position?

Submit your CV and portfolio to mondilla.jay03@gmail.com. Highlight your routing experience with wholesalers and 3PL background to stand out, as these are strict requirements.

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.
Competitors like Deel show rapid growth, indicating a highly competitive market.
Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.
Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.
Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.
Remote's entry into Japan expands its reach in high-demand international employment markets.
The global payroll solutions market is projected to reach $10.5 billion by 2030.

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