Local Market Manager - GA, Atlanta at 3 Day Blinds

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Manufacturing, Home ImprovementIndustries

Requirements

Well defined relationship-based service skills, with demonstrated customer service orientation
Strong ability to manage competing priorities in a timely manner, and multi-task within a fast-paced and dynamic environment
Ability to learn quickly and be resourceful
Ability to understand and carry out oral and written instructions and request clarification when needed
Excellent interpersonal and communication skills
Ability to work independently, but also engage successfully in a team
Well organized with attention to detail and consistent follow through
High school degree or equivalent
Proficiency with Microsoft Windows based platforms such as Word and Outlook
Reliable transportation, a valid driver’s license and proof of insurance
Ability to both travel overnight and commute back and forth each day
Can lift & carry up to 35 pounds
2 year college degree preferred in a related discipline
2 years of facilitate training experience preferred
3-5 years of retail or in home sales support experience preferred
Experience within window treatment industry preferred

Responsibilities

Provide support to new DCs on ride-alongs 5 days a week for first 3-4 weeks of selling, and subsequently provide feedback/coaching to the DC that is specific and actionable
Support new DCs success by reviewing training items and by coaching to opportunities that arise on appointments
Assist new DCs with reviewing of client invoices to catch potential errors before order goes into production
Verify accuracy of window measurements while on ride-alongs
Provide the DSM with accurate, substantive, and timely written & verbal feedback including issues being seen in the field
Help instill good habits in new DCs that will lead to their success: time management, following processes, responding in a timely manner to all email inquiries from Corporate Office, DSM and Customer Care
Improve sales error occurrence and first time installation rates by researching and understanding causes of DC errors, coaching DCs, and providing feedback in team meetings
Partner with installers to identify causes of measuring errors and assist with measuring workshops in coordination with the Training Department or Installed Services Department
Present product related updates in team meetings as required by Training Department
Help coordinate installer ride-alongs with new hires during training
Live our Core Values of Integrity, One Team, Excellence, Superior Client Experience and Passion, to Delight our Customers

Skills

Key technologies and capabilities for this role

CoachingMentoringSales TrainingProduct KnowledgeTime ManagementProcess AdherenceClient Invoice ReviewWindow MeasurementsFeedback DeliveryRide-Alongs

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This is a local market manager position based in Atlanta, GA, involving ride-alongs 5 days a week with Design Consultants.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Local Market Manager role?

The role requires well-defined relationship-based service skills with a customer service orientation, strong ability to manage competing priorities and multitask in a fast-paced environment, quick learning and resourcefulness, and coaching acumen.

What is the company culture like at 3 Day Blinds?

The company fosters a culture of learning and opportunity as One Team, where employees feel passionate and connected to their work, living core values of Integrity, One Team, Excellence, Superior Client Experience, and Passion.

What makes a strong candidate for this position?

Strong candidates have demonstrated coaching and mentoring skills, customer service orientation, ability to manage priorities in a fast-paced environment, and quick learning to support Design Consultants effectively.

3 Day Blinds

Custom window treatments and expert consultations

About 3 Day Blinds

3 Day Blinds offers custom window treatments, including shades, blinds, and drapery, with over 40 years of experience in the industry. They provide personalized services through free in-home or virtual consultations with expert design consultants, ensuring a tailored experience for homeowners and businesses. The company stands out for its quick turnaround time and high-quality products, focusing on customer satisfaction through a seamless process from consultation to installation. Their goal is to enhance living and working spaces with stylish and functional window solutions.

Irvine, CaliforniaHeadquarters

1978Year Founded

ACQUISITIONCompany Stage

Design, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Discounts

Risks

Increased competition from online-only retailers with lower prices.

Rising material costs could impact profit margins.

Shifts towards smart home tech require investment in new product lines.

Differentiation

3 Day Blinds offers a quick turnaround with custom window treatments.

The company provides personalized service through expert in-home or virtual consultations.

They have over 40 years of experience in the custom window treatment industry.

Upsides

Smart home integration is increasing demand for motorized blinds.

Eco-friendly materials are gaining popularity in window treatments.

AR technology enhances customer experience by visualizing treatments before purchase.

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