Lifecycle Marketing Manager at Jobber

Edmonton, Alberta, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Requirements

The candidate should have experience in lifecycle marketing and a deep understanding of SaaS expansion levers. They should be skilled in developing and executing multi-channel programs and experiments, utilizing data and insights to identify opportunities, and possess strong cross-functional collaboration abilities.

Responsibilities

The Lifecycle Marketing Manager will develop and own the lifecycle subscription expansion strategy, balancing business and customer needs. They will be accountable for enhancing subscription expansion efforts and creating mutually beneficial customer experiences to capture revenue. This role involves optimizing the customer journey through cross-functional partnerships, running experiments to validate new strategies, and representing Lifecycle Marketing across the organization.

Skills

Lifecycle Marketing

Marketing Automation

Data Analysis

Customer Experience

Personalization

Communication

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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