Agnostic Telesales Agent - IFG
HumanaSalary not specified
- Full Time
- Junior (1 to 2 years)
$49,920 – $67,680Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates must be licensed to sell insurance, with a valid state license, and possess strong communication and interpersonal skills. Prior sales experience is preferred, and a high school diploma or equivalent is required.
Responsibilities
The Licensed Telesales Agent will support inbound and outbound call campaigns, educating prospective and current members about Devoted products and assisting with enrollment applications in compliance with Medicare requirements. They will also establish rapport with prospective members, assess their needs, and offer solutions to convert them into customers, while transitioning to supporting the Member Service Guide team post-AEP season to focus on member service and retention.
Skills
Communication
Interpersonal Skills
Active Listening
Healthcare Plan Explanation
CRM
Sales Tools
Sales Quotas
Compliance
Rapport Building
Empathy
Problem-Solving
Devoted Health
Medicare Advantage plans with personalized support
About Devoted Health
Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.
Key Metrics
Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees