Licensed Optical Manager Full Time at BJ's Wholesale Club

Maitland, Florida, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Licensed optician (able to perform all duties required of an optician)
Exhibit strategic thinking and sound decision-making using business data
Lead through change and model leadership competencies
Communicate effectively and provide information for team success
Build high-performing teams through collaboration, direction, feedback, and accountability
Teach, coach, and lead team members through club-level training
Drive culture of development, strategic thinking, ethical decision-making, and engagement
Ensure safe, positive environment embracing inclusion and diversity
Guarantee service excellence and set standards for member interactions (GAA: Greet, Anticipate, Appreciate)
Lead teams to deliver GOLD club standards (Grand Opening Look daily, stocked items, planograms, signage, clean and organized)

Manage, teach, and coach optical team members
Interact with members and confirm appointments
Perform all duties required of an optician
Handle department upkeep
Serve as liaison between members and lab to ensure timely order processing
Deliver business results within expected timeframes
Support team member engagement, policy application, procedures, and compliance
Address and escalate team member and member concerns
Acknowledge team member success, work collaboratively to achieve goals, identify and retain top talent
Provide team support to resolve member concerns and ensure safe, positive member experience
Lead daily commitment to GOLD Member Standards and club standards (all items stocked, planograms executed, visible accurate signage, clean and organized)