Licensed Insurance Broker Support Representative - West Region at Trimble

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, InsurtechIndustries

Requirements

Property & Casualty Insurance license
Commercial insurance experience (required; small commercial business experience implied)
Excellent communication and interpersonal skills
Ability to quickly learn the company's products and services
Highly organized
Professional demeanor
Ability to manage multiple projects simultaneously

Responsibilities

Become an expert with Thimble’s products and services
Be the front line between the broker and Thimble, leaving a positive impression and developing relationships to keep brokers happy
Provide brokers with timely and solution-oriented responses to their business needs
Provide overall excellent broker support and assistance, mainly through a high volume of tickets and chats
Support the onboarding process for new brokers while delivering excellent customer service
Provide guidance and best practices on configuring and utilizing the Thimble Broker Portal
Help increase activation by bringing valued product and insurance knowledge to the purchase and servicing experience for new brokers
Work closely with Customer Success and the Insurance team to remain aligned on compliance
Collaborate with other teams to provide feedback on broker and user experiences

Skills

Insurance

Customer Support

Broker Support

Phone Support

App Support

Website Support

Compliance

Insurtech

Trimble

Provides technology solutions for various industries

About Trimble

Trimble provides advanced technology solutions for various industries, including construction, agriculture, geospatial, transportation, and logistics. The company offers a combination of software, hardware, and services that help clients improve efficiency and reduce costs. Trimble's products work by integrating over 150 different software solutions, allowing users to access and utilize data effectively to optimize their workflows. What sets Trimble apart from its competitors is its significant investment in research and development, with over $540 million spent in 2022, which supports the continuous improvement of its technology offerings. The company's goal is to connect the physical and digital worlds to enhance productivity and precision while also promoting community and environmental sustainability through initiatives like the Trimble Foundation.

Westminster, ColoradoHeadquarters

1978Year Founded

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, Social ImpactIndustries

5,001-10,000Employees