Senior Manager, Growth Operations
Pearl HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
LegalTech, Software Implementation, ConsultingIndustries
Requirements
Candidates should possess at least 3 years of professional service and/or consulting experience, and a strong understanding of contracting processes. They should be adept at collaborating with professional service team members to manage customer projects and ensure successful implementations. Furthermore, they should be able to leverage their deep product expertise to advise customers on managing contracts throughout the contracting lifecycle, utilizing reports, metrics, and reminders.
Responsibilities
Legal Engineers will lead 5-15 customer implementations simultaneously, collaborating with other team members to deliver on-time results and ensure customer success. They will apply best practices to advise customers on Ironclad usage, build their contracting processes, and lead challenging conversations to manage expectations. Additionally, they will serve as the ‘Voice of Customer’ by sharing product feedback and working with the Product team to improve the Ironclad product, while proactively identifying opportunities for process improvement and responding to customer escalations.
Skills
Contracting Processes
Contract Lifecycle Management
Ironclad
Product Expertise
Customer Collaboration
Process Improvement
Reporting
Metrics
Reminders
Customer Success
Ironclad
Digital platform for automating contract management
About Ironclad
Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad's user-friendly interface reduces complexity and enhances collaboration within legal teams, enabling them to focus on business growth. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income stream while providing ongoing support and updates. Ironclad's goal is to transform contract management by streamlining processes and improving connectivity within legal departments.
Key Metrics
San Francisco, CaliforniaHeadquarters
2014Year Founded
$325MTotal Funding
SERIES_ECompany Stage
Enterprise Software, LegalIndustries
501-1,000Employees