Contracts Manager
ChainguardSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
LegalTech, Software Implementation, ConsultingIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-Time
- Salary: (Not provided in the description)
Ironclad is a leading contract lifecycle management platform. They help innovative companies streamline their contract processes, improve collaboration, and gain valuable business intelligence. Ironclad is recognized as a leader in the industry and has been named a Great Place to Work and a top company by various publications. They are backed by leading investors.
Requirements
- 3+ years of professional service and/or consulting experience
Responsibilities
- Lead 5-15 customer implementations simultaneously.
- Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations.
- Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics, and reminders.
- Leverage product expertise to build customers’ contracting processes in Ironclad and/or enable customers to build and set up their systems independently.
- Lead challenging conversations with customers to reset expectations and address product feedback.
- Advise customers on trade-offs that balance project timeline and their implementation goals.
- Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with the Product team to improve the Ironclad product.
- Stay up-to-date on product releases and learning the latest product functionality.
- Proactively identify opportunities to improve the team’s implementation processes.
- Respond to high-profile customer escalations in a way that inspires confidence and customer loyalty.
Company Information
- Website: www.ironcladapp.com
- Social Media: LinkedIn and Twitter (follow them)
- Recognition:
- #1 Contract Lifecycle Management Platform
- Forrester Wave for Contract Lifecycle Management
- Fortune Great Place to Work (4 consecutive years)
- Glassdoor's Best Places to Work 2023
- Forbes’ 50 Most Promising AI Companies
- Wing Venture Capital’s Enterprise Tech 30
- Gartner's Magic Quadrant
- Investors: Accel, Y Combinator, Sequoia, and BOND
Skills
Contracting Processes
Contract Lifecycle Management
Ironclad
Product Expertise
Customer Collaboration
Process Improvement
Reporting
Metrics
Reminders
Customer Success
Ironclad
Digital platform for automating contract management
About Ironclad
Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad's user-friendly interface reduces complexity and enhances collaboration within legal teams, enabling them to focus on business growth. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income stream while providing ongoing support and updates. Ironclad's goal is to transform contract management by streamlining processes and improving connectivity within legal departments.
San Francisco, CaliforniaHeadquarters
2014Year Founded
$325MTotal Funding
SERIES_ECompany Stage
Enterprise Software, LegalIndustries
501-1,000Employees