Leave Administrator

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources Technology, SaaSIndustries

Requirements

Candidates should possess 1-3 years of relevant administrative work experience and be comfortable working with and learning new technology systems. Strong organization skills, attention to detail, excellent verbal and written communication, empathy, interpersonal intuition, and active listening skills are essential. The ideal candidate is self-directed, adaptable, open to feedback, able to anticipate needs, and capable of handling confidential information with care. Comfort in a remote-first environment is also required.

Responsibilities

The Leave Administrator will manage employee benefit claims by ensuring accurate completion and timely submission of paperwork and correspondence. This role involves fostering collaboration with external administrative counterparts via phone and email, managing the flow of multiple concurrent leave paperwork, and documenting/conveying claim escalations. The administrator will also maintain and optimize internal systems and processes, stay informed about new state programs, and actively participate in team meetings to drive process improvements and issue resolutions.

Skills

Leave Management

Paperwork Management

Claim Processing

Communication

Documentation

Process Improvement

Customer Experience

Sparrow

Leave administration platform for distributed workforces

About Sparrow

Sparrow provides a platform for managing employee leave for companies with remote and hybrid workforces in the U.S. and Canada. The platform simplifies the leave administration process by automating tasks such as handling paperwork and coordinating with medical providers, ensuring compliance with federal, state, and local regulations. This service is particularly useful for Human Resources and payroll departments, allowing them to efficiently manage various types of leave, including medical and parental leave. Unlike its competitors, Sparrow focuses specifically on compliance and leave management, catering to a diverse range of clients from small businesses to large enterprises. The company's goal is to support employee well-being while helping businesses save time and money through its subscription-based service and consulting offerings.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$19.5MTotal Funding

SERIES_ACompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Risks

Competition from established HR tech companies like Workday threatens Sparrow's market share.

Rapid AI advancements require Sparrow to continuously update its platform, straining resources.

Potential changes in labor laws could increase Sparrow's operational costs.

Differentiation

Sparrow automates leave management, reducing administrative burden for HR departments.

The platform ensures compliance with federal, state, and local leave regulations.

Sparrow offers consulting services to help companies benchmark and improve their leave policies.

Upsides

Sparrow raised $20M in Series A funding to accelerate growth and development.

Partnership with Webflow enhances Sparrow's credibility and market reach.

Growing demand for mental health leave solutions boosts Sparrow's market potential.

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