Learning Lead - 2nd Shift at Dick's Sporting Goods

Plainfield, Indiana, United States

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$47,000 – $47,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sports, LogisticsIndustries

Requirements

High School Diploma or equivalent
Experience in distribution center/retail
Candidates must be at least 18 years of age
WMS-Manhattan & PMMS
Must be able to lift up to 50 lbs

Responsibilities

Work directly with the DC Learning Manager to support teammate development and drive PAR performance
Play a primary role in teammate onboarding and ongoing developmental training within operations
Evaluate SME’s effectiveness and support the DC Learning Manager to identify areas that need improvements or updates (e.g., training checklists, process breakdowns, communication channels, cross training opportunities)
Support other training needs as necessary
Collaborate with Learning Manager to identify opportunities (PAR, Accuracy, process breakdowns, cross-training needs)
Ensure training checklists are up-to-date and current
Embrace and communicate the role and importance of Safety, Accuracy and PAR
Maintain knowledge of and train to functional Preferred Work Methods and SOP’s
Evaluate and communicate recognition and coaching opportunities to the leadership team
Work primarily with teammates identified by supervisors as having opportunities; share pertinent data (scorecards, team sheets, gap time, accuracy)
Work with supervisors and Learning Manager to support improvement needed or help with coaching/education/observations for additional teammate learning to have a better understanding of PWM’s/PAR and their role
Provide feedback to supervisor and Learning Manager for follow-up
If and when all other training job duties are completed, act as floating GL aside operational Lead focusing on training within departments
Ensure completion of onboarding activities (training checklists, Web Based Training)
Relate the importance of PAR and assist teammate in understanding and completing Scorecards correctly
Check for understanding of AIL functions, preferred work methods and their importance with teammates
Assist in follow-up for new hires within first 60 days to ensure understanding and provide additional support where needed
Encourage teammate completion of surveys to measure engagement and retention
Coordinate Day 3 with operational trainers; assist when needed
Ensure PIT classroom training is followed ASAP by practical training
Partner with shift on Cross training needs and assist in developing plans for peak workloads

Skills

teammate onboarding

developmental training

PAR performance

training checklists

SOPs

process breakdowns

cross-training

operational trainer evaluation

safety training

accuracy training

coaching

scorecards

gap time analysis

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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