Lead Solutions Engineer at The Walt Disney Company

Glendale, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Entertainment, Advertising, Sports, NewsIndustries

Requirements

7+ years of experience in digital advertising operations or support, preferably with a focus in video advertising technology
Bachelor’s degree in Computer Science or Engineering, Electrical Engineering, Broadcasting, Digital Media, related technical fields, or equivalent experience
Experience with OTT streaming technologies including HLS and MPEG-DASH
Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations
Strong understanding of digital advertising specs including VAST, VMAP, SCTE, etc
Demonstrated ability to effectively communicate complex concepts to tech audiences (inferred from partial description)

Responsibilities

Develop and maintain operational dashboards in Conviva, Datadog, Snowflake, etc
Establish channel-specific key performance metrics (KPM) to track channel and deliver monthly KPM reports to diverse audience of advertising stakeholders
Maintain detailed operational documentation for both internal and external consumption
Investigate complex issues, diagnose product bugs, and resolve requests
Work with team to develop strategies to automate operational DAI workflows for live event management and addressable linear programming
Develop strong partnerships with ad sales, account managers, engineering, infrastructure, design, and production teams to deliver strategic and tactical channel objectives
Assist in creating channel-specific onboarding and cross-training documentation
Provide live event management support during non-business hours

Skills

Key technologies and capabilities for this role

Ad TechnologySolutions EngineeringTechnical OperationsPlatform EngineeringScalabilityMedia PlatformsAdvertising Platforms

Questions & Answers

Common questions about this position

What are the main responsibilities of the Lead Solutions Engineer role?

Responsibilities include developing and maintaining operational dashboards in tools like Conviva, Datadog, and Snowflake; establishing channel-specific key performance metrics and delivering monthly reports; maintaining operational documentation; investigating complex issues and resolving requests; and developing strategies to automate operational DAI workflows for live events.

What skills and experience are required for this position?

The role requires experience in Live Dynamic Ad Insertion (DAI), proven leadership skills, a sense of urgency, experience with critical service operations, and the ability to problem-solve in high volume production environments, along with enjoyment of solving complex technical problems.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Lead Solutions Engineer position?

A strong candidate has experience in Live DAI, proven leadership skills, a sense of urgency, expertise in critical service operations, and strong problem-solving abilities in high-volume production environments, ideally as a digital media enthusiast joining a fast-paced ad platform team.