Lead Solution Consultant, Supplier Relationship Management at Coupa Software

Reading, England, United Kingdom

Coupa Software Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Software, Spend ManagementIndustries

Requirements

  • 10+ years of experience in Spend Management domain consulting, ideally with both implementation and presales background
  • Deep functional knowledge in Supplier Relationship Management and the ability to translate business challenges into platform-based solutions
  • Strong experience working in or with software providers on enterprise spend management implementations and service offerings (Coupa experience highly desirable, specifically in supplier onboarding and risk products)
  • Skilled at conducting solution assessments, identifying process gaps, and making high-impact architectural and functional recommendations
  • Demonstrated success working with Sales or Services Sales teams to shape and close consulting SOWs or technology-led transformations
  • Excellent interpersonal and communication skills – able to influence stakeholders across Product, Sales, Services, and Customer Success with experience creating content for customer-facing deliverables (e.g. roadmaps, SOWs, presales proposals, design briefs)
  • High comfort navigating ambiguity and balancing strategic thinking with hands-on solutioning
  • Highly self-motivated and organized, with an ability to lead across global, matrixed teams

Responsibilities

  • Partner with Services Sales to scope functional services requests, aligning delivery needs with domain best practices and scalable product configurations
  • Support the handoff from sales to services, ensuring continuity from presales solutioning into project initiation and delivery
  • Collaborate cross-functionally with product management to influence roadmap decisions, participate in design reviews, and advocate for prioritized serviceable enhancements
  • Author and develop new services offerings aligned to product capabilities and evolving customer needs as well as assist in scoping and shaping early services for new or emerging product capabilities, working closely with product teams and early adopters
  • Maintain and contribute to standardized templates, knowledge repositories, and proposal accelerators that scale presales and solutioning activities across teams
  • Contribute to strategic value roadmap engagements, collaborating with Sales to shape solution direction and connect technology to desired business outcomes
  • Act as a functional Supplier Relationship Management subject matter expert supporting pre-sales efforts and service scoping discussions to accelerate the close of professional services SOWs
  • Drive customer design health assessments within the install base to identify process inefficiencies and propose optimization opportunities across procurement and upstream systems

Skills

Supplier Relationship Management
Procurement
Pre-sales
Solution Consulting
SOW Scoping
Customer Design Health Assessments
Process Optimization
Product Configuration
Cross-functional Collaboration
Product Roadmap

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters
2006Year Founded
$164.4MTotal Funding
IPOCompany Stage
Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Insurance Package
Family Support
Legal Assistance
Student Loan Assistance
Employee Assistance
Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.
Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.
Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.
The company offers a user-friendly interface that mimics online shopping for high adoption rates.
Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.
Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.
The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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