Lead Product Learning Expert (Accounting) at Tekion

United States

Tekion Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive, TechnologyIndustries

Requirements

  • 5+ years of training experience (both in delivery and instructional material design)
  • 3+ years of content creation using eLearning authoring tools
  • Ability to provide training in a live-in person or virtual format
  • Bachelor’s degree in communications, education, or related field
  • LMS (Learning Management System) administration
  • Preferred Skills
  • Coaching Certification
  • Crucial Conversations or related Certification

Responsibilities

  • Understand the areas of opportunities in Implementation and Partner Success to develop strategies, asynchronous learning, and assessments
  • Evaluate the outcome of training sessions
  • Prioritize training based on impact to implementations, support, and company key objectives
  • Work closely with internal teams to create both weekly and long-term training material, assessments, and scenario role-play for internal applications and processes
  • Develop cross-functional training programs for all Tekionites to improve tool usage and utilization
  • Develop strategies and deliver training for key inter-department initiatives including more consistent process, documentation approach, and hand-off processes
  • Help track and report progress across the company for key initiatives related to process and tool usage
  • Design, develop and revise instructional strategies and learning materials using effective principles of adult learning theory and evaluation data and validate all components
  • Deliver asynchronous and synchronous learning on process & internal tools
  • Leverage a blended learning environment to maximize learning potential and results
  • Work closely with the teams to ensure training materials are created, updated, and delivered to meet key business needs
  • Understand the Tekion Implementation Process, identify issues that training can be created to improve team performance and communication
  • Create weekly learnings around processes or skills in live or eLearning formats
  • Participate in formal and informal assessments of learners
  • Provide coaching support to team members to ensure consistency of learner skills and knowledge
  • Maintain accurate training records and notes to be used in learner coaching
  • Responsible for staying current on company processes & product updates
  • Create and deliver weekly reports on learners’ progress
  • Perform other duties as assigned or required

Skills

Instructional Design
Asynchronous Learning
Training Assessments
Scenario Role-Play
Content Development
Training Evaluation
Product Training
Automotive Accounting
Implementation Training
Partner Success

Tekion

Cloud-native platform for automotive retail management

About Tekion

Tekion has developed a cloud-native platform designed for the automotive retail industry. Its main product is a Dealer Management System (DMS) that utilizes technologies like Big Data, the Internet of Things (IoT), and Machine Learning (ML) to improve the operations of car dealerships. The DMS provides a centralized view and performance metrics for dealership groups, allowing for better management and increased operational efficiency. Tekion differentiates itself from competitors by being the first and fastest cloud-native DMS available, and it integrates seamlessly with major Original Equipment Manufacturers (OEMs) at no extra cost. The company's goal is to enhance dealership efficiency, profitability, and customer experience through its subscription-based software-as-a-service (SaaS) model, which also includes additional services to help dealerships identify upsell and cross-sell opportunities.

Pleasanton, CaliforniaHeadquarters
2016Year Founded
$617.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development

Risks

Competition from established players like CDK Global may impact Tekion's market share.
Data privacy concerns could arise from integrating generative AI into Tekion's platform.
Reliance on partnerships may pose risks if expected synergies are not achieved.

Differentiation

Tekion offers the first cloud-native platform for the automotive retail industry.
The platform integrates AI and machine learning for predictive analytics and personalization.
Tekion's Automotive Partner Cloud enables seamless data sharing across the automotive ecosystem.

Upsides

Increased adoption of cloud-native solutions boosts demand for Tekion's platform.
AI integration in dealership systems enhances customer experience and operational efficiency.
Subscription-based SaaS model aligns with industry trends, supporting Tekion's growth.

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