Lead - Inside Sales at FreshBooks

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Software, Customer Experience, TechnologyIndustries

Requirements

Proven track record in a high-velocity inbound SaaS sales environment
Deep understanding of the sales lifecycle
Ability to effectively articulate value proposition to prospects (focused on North America/Australia markets)
Highly motivated and customer-centric mindset
Experience engaging with high-volume inbound leads from marketing channels
Skills in conducting discovery calls to qualify leads, uncover needs, pain points, and objectives
Ability to manage and prioritize inbound lead pipelines to meet/exceed quotas
Proficiency in owning full sales cycle: inquiry, qualification, demos, proposals, negotiation, closure
Capability to deliver compelling, tailored virtual product demonstrations highlighting value and ROI
Strong revenue generation skills with accurate forecasting and healthy pipeline coverage
Experience identifying upsell/cross-sell opportunities
Ability to develop/nurture long-term relationships, act as trusted advisor
Skills in navigating complex organizational structures and identifying decision-makers/influencers
Understanding of competitive landscape and ability to articulate differentiators
Collaborative approach with Marketing, Sales Development, Product, and Customer Success teams
Proficiency in maintaining accurate CRM records (e.g., Salesforce, HubSpot)
Commitment to continuous learning on industry trends, market developments, and competitors

Responsibilities

Engage with high-volume inbound leads from marketing channels with speed and efficiency
Conduct thorough discovery calls to qualify leads, uncover needs/pain points/objectives, and position SaaS solution
Manage and prioritize inbound lead pipeline to meet/exceed quarterly/annual sales quotas
Own full sales cycle: initial inquiry, qualification, product demos, proposals, negotiation, deal closure
Deliver compelling, tailored virtual product demonstrations for North American audience
Consistently meet/exceed individual sales targets and contribute to team revenue goals
Forecast sales accurately and maintain healthy pipeline coverage
Identify upsell/cross-sell opportunities in new accounts
Develop/nurture strong, long-term relationships with prospects/stakeholders as trusted advisor
Navigate organizational structures to identify decision-makers/influencers
Understand competitive landscape and articulate differentiating factors
Collaborate with Marketing on lead quality and campaign feedback
Work with Sales Development, Product, and Customer Success for seamless experiences
Maintain accurate/up-to-date CRM records of sales activities, pipeline, and customer info
Stay abreast of industry trends, market developments, and competitor activities (North America focus)

Skills

SaaS Sales

Inbound Sales

Lead Qualification

Account Executive

Sales Lifecycle

Revenue Growth

Customer-Centric Selling

Value Proposition

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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